PicLocker+ app not working? crashes or has problems?

PicLocker+ Status

Last Updated on 2021-06-14 by Punicasoft

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Are you having issues? Select the issue you are having below and provide feedback to PicLocker+.

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Common PicLocker+ Problems & Solutions. Troubleshooting Guide

Table of Contents:

PicLocker+ iPhone Issues and Solutions

PicLocker+ iOS app crashes, not working, errors
PicLocker+ iOS app network issues
PicLocker+ on iOS has black/white screen

PicLocker+ Android App Issues and Solutions

PicLocker+ has errors/crashing/not working
PicLocker+ server network connectivity issues
PicLocker+ has black screen

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PicLocker+ iPhone Issues and Solutions

How to fix PicLocker+ app crashes or not working on Iphone (iOS):

Close and restart the PicLocker+ app on iPhone
Update PicLocker+ app to the Latest Version for iOS
Uninstall and reinstall PicLocker+ iPhone app
Update your iPhone to the latest iOS version

Fix PicLocker+ on iPhone unable to connect to server/internet connection issues::

To resolve PicLocker+ network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

PicLocker+ Android App Issues and Solutions

Fix PicLocker+ not working on Android, crashes, errors or is unresponsive:

Force Stop the PicLocker+ App
1. On android, goto Settings » PicLocker+ » click [Force Stop]

Update PicLocker+ to the latest version on PlayStore

Clear PicLocker+ App Cache and Data:
1. On android, goto Settings » Apps » PicLocker+ » Storage » click [Clear Data] option. This clears both data and cache.
2. restart PicLocker+.

Fix PicLocker+ unable to contact server/ PicLocker+ internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click PicLocker+ » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto PicLocker+ » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch PicLocker+

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