Canva app not working? crashes or has problems?

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I have a problem with Canva

Are you having issues? Select the issue you are having below and provide feedback to Canva.




⚠️ Most reported problems ⚠️

Not working
70.4%

Something else
11.1%

Login
7.4%

Photo/Video
7.4%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Canva Problems 😠👌🔥

- Cumbersome

- Less ease of use

- Less user friendly

- App constantly crashes

- Scrolling is cumbersome

- Layout no longer available

- Saving is different than original

- Editing is hard and annoying

  3 Reported Issues: 😵🆘🛟🚨📢

Miranda Beck
2023-03-01

Hi! I am a pro member and am wondering what’s up with Canva crashing? It works on my computer but not on my phone. When I open a project and do anything, it resets and I cannot complete a task. —Miranda

Judith
2022-08-29

Whenever I want to create a template of my own using the custom size,After I type in the sizes of the width and height,it keeps on telling me that my width has an invalid value,and that I I need to Enter a valid value,I really need you guys to rectify this

Richard Beare
2022-08-27

I’m having an issue with Canva on the iPhone app. When I try to select photos from my camera roll it will only show the first few recents and it wont let me scroll down past that. I’ve deleted the app and reinstalled, rebooted the phone, and signed in on a different iPhone and had the same problem. I can use the website through safari and upload photos with no problem.

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Have a Problem with Canva: AI Photo & Video Editor? Report Issue




Common Canva Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Canva app on iOS and Android devices. Solve all Canva app problems, errors, connection issues, installation problems and crashes.


Table of Contents:

  1. Canva iPhone Issues and Solutions

  2. Canva Android App Issues and Solutions
       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Canva, developers of Canva.




About this app

From photo editor to collage maker, to logo maker – we made this app really simple & easy for everyone. • Professionally-designed invitations, flyers, gift certificates, etc. • Adjust brightness, contrast, saturation, tint, blur, etc. • Apply your style with aesthetic filters & effects (Retro, Pixelate, Liquify, etc. • Use the video editor as a video collage maker & slideshow maker too! • Discover thousands of templates for Instagram, TikTok, Facebook, Twitter, YouTube, Snapchat, LinkedIn etc. • Working with a team? • Personal - Layout designs for creative & professional pursuits like Instagram templates, resume, photo collages, etc. • Entrepreneurs - Grow your business with our logo creator, video editor, poster maker, etc. *Your monthly subscription automatically renews unless auto-renew is turned off at least 24 hours before the end of the current period.  this app is your easy to use photo editor and video editor in one graphic design app!  Create stunning social media posts, videos, cards, flyers, photo collages & more.  Any unused portion of a free trial period, if offered, will be forfeited when you purchase a paid subscription. No lock-in contract.  The Payment will be charged to your iTunes Account at confirmation of purchase.  Note: Image pack in-app purchases on Canva Store are only available to use on the this app app for iPhone.  You can manage app subscriptions in your iTunes Account settings.  No design experience or expertise? No problem!  Got questions or comments? Get in touch app.