Criminal Case app not working? crashes or has problems?

Criminal Case Status

Published by Pretty Simple on 2023-10-18

Join the Police of Grimsborough to solve a series of murder cases in this
captivating hidden object, adventure game. Investigate crime scenes for clues,
bring the suspects in for questioning and analyze evidence to catch the killers.

I have a problem with Criminal Case

Are you having issues? Select the issue you are having below and provide feedback to Criminal Case.

User reports:
App has problems

User reports 10

problems reported in the last 24 hours

24 hour clock

Most reported problems

Not working

50.0%

40.0%

Something else

20.0%

Screen

10.0%

Reported Issues: 2 Comments

By Yolanda D López 9 months ago

Dice que el juego no esta active y no me permite conectarme a Facebook

By Nora Westcott 1 year ago

I’m unable to collect rewards like orange juice from other players

Common dislikes about Criminal Case app

- Not on board with all of the changes.

- Prices to buy energy and all that is expensive.

- Daily reward feature was frustrating when it would make you respond within a few hours of the last time you used it or it would reset.

- Burgers and meals are no replacement for guaranteed extra energy.

- Program is not written correctly or needs more juice.

- Lately it is not even letting me sign back in.

Have a Problem with Criminal Case? Report Issue

Common Criminal Case Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Criminal Case app on iOS and Android devices. Solve all Criminal Case app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Criminal Case iPhone Issues and Solutions

Criminal Case iOS app crashes, not working, errors
Criminal Case iOS app network issues
Criminal Case on iOS has black/white screen

Criminal Case Android App Issues and Solutions

Criminal Case has errors/crashing/not working
Criminal Case server network connectivity issues
Criminal Case has black screen

Criminal Case iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Criminal Case app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Criminal Case app crashes or not working on Iphone (iOS):

Close and restart the Criminal Case app on iPhone
Update Criminal Case app to the Latest Version for iOS
Uninstall and reinstall Criminal Case iPhone app
Update your iPhone to the latest iOS version

Fix Criminal Case on iPhone unable to connect to server/internet connection issues::

To resolve Criminal Case network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Criminal Case black/white screen (blank screen) on iPhone:

Follow the Criminal Case iOS app troubleshooting guide Here →

Criminal Case Android App Issues and Solutions

Fix Criminal Case not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Criminal Case app issues:

Force Stop the Criminal Case App
1. On android, goto "Settings" » click Criminal Case app. » click "Force Stop".

Update Criminal Case to the latest version on PlayStore

Clear Criminal Case App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Criminal Case app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Criminal Case.

Fix Criminal Case unable to contact server/ Criminal Case internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Criminal Case » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Criminal Case » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Criminal Case on android.

Solve Criminal Case black/white screens issue on Android:

Follow the Criminal Case android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Pretty Simple, developers of Criminal Case.

100% Contact Match

Developer: Pretty Simple

E-Mail: [email protected]

Website: Visit Criminal Case Website

100% Contact Match

Developer: Pretty Simple

E-Mail: [email protected]

Website: Visit Pretty Simple Website

About this app

Pizza is a weekly subscription service that allows you to increase your energy bar to 170 and enjoy an advertising free experience. Pizza costs 2. 99 USD/week (or local equivalent) and will be charged on your iTunes Account after the 3 days free trial and when the subscription renews weekly. PLEASE NOTE – Criminal Case is completely free to play, however some game items can also be purchased for real money. Join the Police of Grimsborough to solve a series of murder cases in this captivating hidden object, adventure game. Under our Terms of Use and Privacy Policy, you must be at least 13 years old to play or download Criminal Case. Investigate crime scenes for clues, bring the suspects in for questioning and analyze evidence to catch the killers. If you don't want to use this feature, please disable in-app purchases in your device's settings. Are you ready to prove your detective skills? Subscription will renew automatically unless auto-renew is turned off at least 24-hours before the end of the current period.