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The app when it works it works great but the issue comes when there’s a problem is near impossible to get a resolution. This is the second time I’ve had an issue with the prizes. The first time I lost a $20 chilis gift card because they never sent it and after contacting them three times I was able to get nowhere with the emails. I am unable to find a phone number anywhere so that’s the only form of communication I have to them. That was about a year ago, I just let it go because it was just a huge headache, now I’m having the same issue with 4 prizes I got from the pro shop. I’m suppose to be getting 4 ($5) Starbucks and they did sent it to me but when I tried to add the funds to my Starbucks it says the gift card had been added already. As in they just sent me the exact same gift cards I had previously won from a different time. That’s not right, they can’t just give me a gift card with $0 balance. I emailed them again but still no luck with getting a resolution. Most frustrating thing ever. I feel as though this can’t be resolved i won’t use the application again. It’s ridiculous having guess if you’re going to get your winnings or not. That’s not winning, that’s been mentally abused.

I never win anything. I am new to the app. i thought it was an awesome way to learn what i needed to learn outside of work, and get a little extra on the side. like i said at first , IVE NEVER WON ANYTHING. i spent 6 plus hours on a saturday just going through trainings and getting coin. went into your gravity game and spent over 300 coin, throughout the day, and got NOTHING. not even a 10$ buffalo wild wings card. The best thing i won was a “free turn”. Because of this, it’ll get a 1 star. and i probably won’t be wasting my time getting on it again. i feel bad bc HP reps come in all the time asking for us to do them, only to never be reinforced to do it again. I will hold on until someone informs me the chances of winning g have gone up.

Won HP 5540 and instant ink yesterday and a pop up told me to go to awards to claim it. When going to awards, the app crashes before I can get to the screen. Also, had a retail sales associate won a chipotle gift card yesterday and tried to use it later that evening and the cashier said it’s invalid. After scanning and manually entering the $10 gift card wouldn’t work. The SellPro app has many issues and is not dependable, even when you do win you cannot actually get your prize. I’m a brand rep and I can say that both myself and the stores employees are less motivated to use the app because it’s not dependable.