Contact Flipkart Support

A person named Aashish came for pick-up of my return and I ordered fitness band only instead he was asking me for the whole watch and did not took my return. Hiring illiterate people and then blaming the customers is not the correct way of gesture. After giving proofs that I only ordered band he still blamed that whole watch is missing. If delivery agent cannot understand the proofs then what is the use of hiring them. This is kind of trouble for customers. Aashish even called someone and asked that person also said that “don't take the order” if watch is missing. This is not the way of misunderstanding your customers when person itself don't have enough information.

So this company has come a long way because of cosumers like me. But when you face a problem, these people just turn their back. It has happened to ke twice already that they wouldn’t ever try to solve your problem. This time they are telling the my cannot pick up the item for return from the location they delivered to. What is this stupid logic?? We called them some 20 times but they don’t even intend to solve your problem. You tweet, they ask you to come to direct message and then their support team just ignores you. What a service you people are giving. All the best for your future without customers like me.

This is a first app ever to which I am giving one star. Wish I could give -5! I purchased gift items online, made the payment. Next thing I know without my permission or the seller telling me, my order was canceled. When I contacted Flipkart, I was told that they will solve the issue in 48 hours. Next thing, I received an email asking me to provide a copy of my Indian identification proof. This is absurd!! I made a mistake to make a purchase on Flipkart. Never again! Amazon’s gain. Will recommend all my friends & family to discard Flipkart.