The 1916 Company Reviews

The 1916 Company Reviews

Published by on 2026-04-29

🏷️ About: Welcome to our Collector’s Circle and the mobile app for The 1916 Company, the world’s leading destination and community for collectible luxury watches and jewelry. Designed as a digital toolbox for the modern watch collector, our mobile app helps you curate your collection, consume the latest content from The 1916 Company and other leading industry publications, connect with our Client Advisors around the globe, and disco.


       


Is The 1916 Company Safe to Use?

We Investigate the app owner's website (The1916company.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
70.7%

😎 Positive experience
29.3%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 6,292 combined software reviews.

Is The 1916 Company Safe?
The 1916 Company appears generally safe, but use with caution.
29.3/100

  Safety Analysis »»

Is The 1916 Company Legit?
The 1916 Company appears legitimate, though exercise caution.
29.3/100



Read 20 Customer Service Reviews 😠💢

4.7 out of 5
Can no longer use the app

I’ve been using The1916Company for years, but for the last week, I haven’t been able to use it. When I open The1916Company , I see the framework of the window, but the content does not load. Yes, I have a working internet connection.
I have deleted The1916Company today and reinstalled it. Now, I can’t get passed the login or getting started screen. Trying to log in, shows a Jason error in line with the u/p credentials. Using the Forgot My Password link, doesn’t allow me to enter an email address. When I type it, nothing shows on the screen.
If I try to use The1916Company by selecting Getting Started, I cannot select a country, language or currency. The overlay is grey with nothing to select, except Done at the bottom right corner. So I can’t get passed this screen.
Thank you.

Glitchy app doesn’t work properly

I entered about 30 of my own watches into the system and was happy with the functionality of The1916Company at the time. However, last week when I attempted to ad another of my watches another watch appeared in its place. I tried re-entering the same watch and again the same thing happened. Then, to make matters worse, my entire record of watches was deleted and I was back to a start screen. I contacted the developer about this and have not received a reply. This was a good app that is currently worthless to me.

Disappointing

Same issues that most other people are experiencing. Watches aren’t recognized when searching to add to watch collection, and most watches are out of stock(extremely limited selection). Requested a quote to sell a watch and waited a week. Submission was never reviewed even though the website states that all watches are reviewed and a quote is given within 1 business day. Also, it seems that you are unable to delete your account. Purchased my new watch in Chrono24 instead. Deleting app

Not worth the trouble

The1916Company seems like a great idea on paper, but the entire app is so buggy and temperamental it's almost impossible to use. When adding watches, it doesn't recognize Bulova, Citizen, or Casio Oceanus as valid watch brands. There is no way to delete photos of your watches except to delete the entire watch profile and start over, the search function always comes back with "nothing found". Its a great idea, and the website works quite well, but The1916Company needs some major renovation before it is actually useful.

Doesn’t work without an account

An unnecessary login requirement is frequently indicative of ulterior motives such as marketing and tracking under the guise of providing extra features like remote syncing and personalization (which should not act as a gatekeeper in this case). Since you can’t even get past the login screen, The1916Company is all but unusable, and unusable apps should not be given more than 1 star.

Biased for luxury watch owners

This is a cool app, but all the data, images resources are included only fot luxury brands. If you want to add your Seiko or Tissot watches to your digital collection, you’re on your own to dig up info and images. On the other hand if you own Rolexes and such then The1916Company is perfect for you with a full database at your disposal. I wish The1916Company designers thought a little more highly of the 99 percent of us who love watches but cannot afford to spend multiple thousands of dollars on them. Add the data for Tissot, Seiko, Orient, etc please.

Shameful for a massive company

The1916Company is slow, unresponsive, not intuitive, frequently crashes, has trouble loading the most basic of watch pages then will lose its place if you—god forbid—click a watch then want to return to where you were browsing. This is now an app that has been updated several times and is still plagued with the same trash issues. Figure it out.

Great Idea but Needs Work

The news and industry updates are nice and although the Watch Box is a great idea, it needs more work. I've left questions in the Feedback section with no reply. I complete all information for even a current watch model from a recognized brand but no value is assigned due to a "lack of information."
Today, one watch that had a value assigned showed up with no value?
Hopefully it will improve over time.

Basically garbage

The1916Company is kind of a joke. It logs you out constantly, then when you log back in, you see that whatever you had saved previously is ALL deleted. After 3-4 incidents like this, I just got sick and tired of having to create a new account a d start all over almost EVERY SINGLE TIME The1916Company was opened up. I have way better things to do with my time…

Not very useful currently

I have an account through the web platform, so I thought it would be straightforward to continue with The1916Company . Not so, unfortunately. Unable to log in with my already-established account, and I was unable to find documentation to guide me to get my account working properly on The1916Company .

I will say that I think this one is not yet ready for prime time and I will check back for further developments.

News & toys, yes. Keeping up with you, no.

The1916Company is mainly watch news focused, and it does it well. If you search, you’ll also get great info. However, if you have favorites, forget about ever being able to find them again. If you want to search in a similar fashion to their website, forget it. The1916Company is frustrating and really need more focus on sales and personalization than news.

Buggy app

The1916Company looses scrolling and filtering. Filtering is just almost nonexistent. Example Brand selection does not effect model choice. You would think that model should have only models for the brand(s) you selected. But no it displays models from all brands. I have not tried other filters. But this i would think is the most usable. I usually just use website. The1916Company also crashes sometimes.

Frustrating- Deleted content

It’s frustrating enough to have to login after an update but all my data in my watch box was gone. I started to re-add it but decided not too after all. Was a decent app to track your collection and window shop.

Nice app but frustrating to track wishlist watches

I’ve bought multiple watches and 1916 company is great. App doesn’t live up to the service.

Every time a watch is sold it should come off wishlist or mark as sold on wishlist. To click on it and have a not available is so frustrating.

Also scrolling doesn’t save position when looking at wishlist. Goes back to top and have to find position again!! Part of the fun is to track many watches. It you track more than 5 it is a SUPER frustrating experience.

Account sign-in doesn’t really work

The1916Company won’t let you sign into an existing account for the first time. The features clearly intend that capability, but login times out every time. So you’re forced to go through the LENGTHY onboarding experience, even if you made an account on their site. Frustrating. Also, the features that allow you to curate your own collection online are nice, but better in theory than in practice. The images are rough in the feature for some reason, too.

Glitches when viewing photos of your collection

There's a glitch that's been around for multiple versions of The1916Company. If you click into a photo of a watch in your collection, you cannot close out of the photo. You have to quit The1916Company and relaunch.

Nice app but could better

The1916Company is nice as an accompaniment to the website but there’s no way (that I’ve found) to purchase from The1916Company itself. With both The1916Company and website, they only way to save a watch and come back to it is add to the cart. You’d think it would be simple to be able to click on something and have it added to a wishlist or something similar.

Amazing!

The only suggestion I have is to add more Invicta watches to The1916Company . For people who are not the 1% it would be nice to have watches that other people can afford. A watch is a watch doesn’t matter what brand it is. Other than that, AMAZING app.

New & Improved App

Significantly improved app with ability to add favorite brands, wish list, watch box, and grail watch. Love the ability to watch all of the reviews and new show content produced right from The1916Company . So happy to see the new version!

Time

As a smalltime watch collector like say it’s finally nice to have an app like this, it’s the small things that matters like to say thank you to whoever thought and put the work into creating The1916Company.



Is The 1916 Company Safe? 🙏

The 1916 Company appears generally safe, but use with caution. JustUseApp Safety Score for The 1916 Company is 29.3/100.
This assessment is based on our NLP analysis of 6,292 user reviews. Combined with the app store average rating of 4.7/5.

Safety Analysis

84.5% of users say app is safe 👍
84.5%

11.7% of users have some concerns ⚠️
11.7%

3.9% of users say app is risky 🚨
3.9%


Is The 1916 Company Legit? 💯

The 1916 Company appears legitimate, though exercise caution. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for The 1916 Company is 29.3/100 .
This conclusion is based on analysis of 6,292 user reviews.

🔏 Privacy & Data Safety

The 1916 Company collected the following data from you:

  • Data Linked to You:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data



How was your experience with The 1916 Company? Post a Review




Features

Designed as a digital toolbox for the modern watch collector, our mobile app helps you curate your collection, consume the latest content from The 1916 Company and other leading industry publications, connect with our Client Advisors around the globe, and discover all the watches and jewelry you want – including BOTH new and pre-owned models.

With tools for collection management, an interface for the frictionless collecting, selling, and trading of timepieces, access to the latest inventory, Client Advisors, and daily editorial and videos from expert sources; users engage around the clock for personalized shopping, service, education, and entertainment.

The 1916 Company’s content-forward strategy features exclusive releases from our in-house studio, prominently showcased alongside easily accessible long-form editorial content from The 1916 Company and leading publications via our News tab.

Intuitive sharing capabilities and chat tools effectively close the loop between collection management and interaction with The 1916 Company’s expert team.

Welcome to our Collector’s Circle and the mobile app for The 1916 Company, the world’s leading destination and community for collectible luxury watches and jewelry.

  Contact Support
Developer:
WBQ Group



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