Contact Coursera: Grow your career

Contact Coursera Support

Published by on 2024-05-14

About: Start, switch, or advance your career with more than 8,000 courses, hands-on
projects, certificate programs, and degrees. Coursera partners with world-class
companies and universities, so that you can learn with experts and build the
most job-relevant, in-demand skills.

How to Contact Coursera Customer Service/Support

Coursera: Grow your career Contact Information

Listed below are our top recommendations on how to get in contact with Coursera: Grow your career. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Coursera: Grow your career. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).

NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Coursera

100% Contact Match

Developer: Coursera, Inc.

E-Mail: [email protected]

Website: Visit Coursera Website

More Matches

Get Pricing Info for Coursera
Contact Coursera! Or Contact Support
Need help using Coursera? Try their Help Center now!
Coursera in the News!

Social Support and Contacts

Coursera on Facebook!
Coursera on Twitter!
Coursera on LinkedIn!

Privacy & Terms:

Reported Issues: 3 Comments

4.8 out of 5

By podpeep

Impossible to cancel!!!

I signed up for free trial, it auto renewed which is no surprise, that’s how all free trials work these days. But when I tried to cancel, it’s impossible! There is no one place to ‘cancel’ a subscription so I tried to cancel by deleting my credit card info, again another month charges on my card. Now I’m 2 months in, go back to website can’t find anything other than an FAQ on cancelling. Says I have to cancel subscriptions but when I go to my subscriptions, nothing to cancel. I think I must be in the clear.... credit card bill arrives and again another months charge on the card!! Would be great to talk to someone but nope, they don’t take phone calls!! Ok maybe I’ll email them.... can’t find an email address for support. One page said email us using the ‘contact us’ button at the bottom of this page. Guess what? No contact us button at the bottom of the page!! Really infuriating!

By dcbruin101

Misleading/false advertising practices

I had responded to one of Coursera’s email promotions for a discounted course fee on select courses for Pi Day; the options weren’t great, just ok, each was a mishmash of data science topics (but ironically, no math courses). When I selected one and went to pay, the iOS app demanded the full monthly fee, even though I was purchasing it on the day the promo was available. Their customer support team told me that they had only reserved a handful of slots at the discounted rate but continued to advertise the discount and made no mention of this limitation on their course pages. So, basically a case of false advertising to achieve a bait and switch. Very disappointing; I would have liked to try out of these courses and the discount would have helped since the programs seemed to be missing some key elements, but maybe it would be okay. I’m looking for a set of courses that could be used for professional development, so I I’ll try EdX instead after this experience.

By Páty

Not a good App

Coursera is good when you sign up for one course, & one payment only for that course. Then... they keep charging class after class even after you only signed up for one topic out of the entire outline. Their rules are: you pay one topic after the free trial for your certificate. Not an entire year contract, as I was beginning to get billed. I have to wait until next month to see if I am re-billed, and hope my $$ is returned for this extra month I was charged! The fine print said I would only get billed once, for the course I wanted. If I wanted to take the full outline then I'd have to pay the yearly fee, but my point is I ONLY SIGNED UP FOR ONE CERTIFICATE!! So, there's no need for further billing....although they re-billed me again the following month. :( Very disappointing for my pocket! Scam app, report to remove ASAP! Took my money even though I wasn’t using their course anymore, and I’m very upset. Take Coursera down! Awful app.

Have a Problem with Coursera: Grow your career? Report Issue

Leave a comment:

Why should I report an Issue with Coursera: Grow your career?

  1. Pulling issues faced by users like you is a good way to draw attention of Coursera: Grow your career to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Coursera: Grow your career customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Coursera: Grow your career.

Stop Ridiculous Charges.

Prevent apps from taking your money without permission. Get a free Virtual Credit Card to signup for Subscriptions.

Get Started now →

Most Popular Apps in Education