Contact Netatmo Energy Support
Company Name: Netatmo
About: Netatmo is a revolutionary smart home company, developing groundbreaking, intuitive and
beautifully-designed connected consumer electronics.
Headquarters: Boulogne-billancourt, Ile-de-France, France.
Netatmo Energy Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Netatmo Energy. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Netatmo Energy. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Netatmo
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Get Pricing Info for NetatmoContact Netatmo! Or Contact Support
Need help using Netatmo? Try their Help Center now!
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Read 4 Customer Service Reviews 😭😔💔
I ordered a smart valve on 3rd March & have been trying to integrate it with my Netatmo app without success ever since. I have tried contacting you but received no response & have been unable to find a contractor who understands the problem. I therefore need to return it to you & obtain a refund but have been unable to find a record on my personal platform in order to print up a return label. I also realise that as a result of all the frustrating problems I have experienced & your inaccessibility I am now over the 60 day deadline. Can you help me on this please & DO PLEASE RESPOND ASAP
Worthless
by Hugo7592
The app is useless and therefore worthless let me count the ways: doesn’t register time/dates scheduled, these change after you think you’ve set them correctly but then they change to something completely random. There is no geofencing option.
Dated UI. As in the actual thermostat the display features the set point in bold above the actual temperature in outline.
Can’t delete schedules as the delete button is greyed out so I now have 7 different schedules all with different times that do not correspond to the times and temperatures that I’ve set.
Everything about this app is half baked and/or backwards. Seriously considering returning the entire system.
Updates info, still improving without changes
by M.UDT
Hi developer it is funny that you are very often update your Netatmo application set without any information to users what is fixed or improved.
Update haven’t any changes on user interface and not add any additional information providing to us. It will be good to explain some instead of still improving............etc. Nothing changed for few years.
Please add more translations (Czech). Slovak, EU countries, external temperature in termostat graf from netatno output senzor.
Develop pool sensor connected to termostat app.... this is improvement that’s Netatmo customers requires.!
Lovely tool to save but a burden for open windows
by George_pc_70
I love almost all about this tool to save heating costs ( only 9 hours heating in April ) , but I don’t like the burden of manually changing my “plan” when I open my windows , why is there not a window switch that detects an open windows and switches profile for that room where the window is open ?
Have a Problem with Netatmo Energy? Report Issue
Why should I report an Issue with Netatmo Energy?
- Pulling issues faced by users like you is a good way to draw attention of Netatmo Energy to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Netatmo Energy customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Netatmo Energy.
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