Contact TXU Energy Support

by TheLastBlessing

My plan ended; didnt know TXU tries to play the "well we told you so" game by sending the end date with the bill. My bill was more than double one month in the summer. TXU acts like it was soooo hard to make an adjustment to reinstate my original plan going over a half-decade. They know when electricity is used thanks to cancer-causing S.M.A.R.T. meters; they know i used my electricity during free power times.

You dont want to return loyalty? Fine. I would rather divert from the Great Reset this dark company is probably apart of anyway. Im going to another company, or no company. Rest assured, when im on the cusp of moving i will steal electricity (we are capable of infinite energy, ive had enough of playing ALL these games)and not pay these thieves.

by Us1marine

This new app is full of info I don’t need . I like the older simple to navigate app . I have multiple accounts which I used to be able to read now I have a mess of info I don’t care about , I used to be able to monitor current use easily but now I’m not sure if the option is still there with all the stuff I don’t care about . This app which used to be a simple way to manage and pay my accounts is now an annoying app I don’t really care to navigate. I don’t ever rate or write reviews but this new format compared to the old deserves negative star ratings

by Cash Balances

This is a very basic app where you can view your usage, current amount due, and make a payment but that’s about it as far as servicing your account. It lacks the ability to view monthly or previous statements, the ability to view your payment history, and the ability to view or make changes to anything related to your profile or account settings. It is also missing a place to view contact information if you have any issues so if you need to contact anyone you have to go to the website to get a phone number. Lots of room for improvement compared to other utility apps I have used before moving to Texas.