Access Bank (Ghana) Plc Reviews

Access Bank Ghana Plc Reviews

Published by on 2025-02-19

🏷️ About: Premium Mobile Banking application by Access Bank (Ghana) PLC This Mobile Banking app gives you real time access to your accounts in Access Bank Ghana. All account holders of Access Bank Ghana can subscribe to this service.


       


Overall Customer Experience 😎


🤬 Negative experience
100.0%

😎 Positive experience
0.0%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 429 combined software reviews.

Is Access Bank Ghana Plc Safe?
Access Bank (Ghana) Plc does not appear safe based on available data.
0/100

  Safety Analysis »»

Is Access Bank Ghana Plc Legit?
Access Bank (Ghana) Plc does not appear legitimate based on our analysis.
0/100



Read 20 Customer Service Reviews 😠💢

3.0 out of 5
Worst banking app ever😞

I keep trying to login and it keep telling me network error check your internet connection not sure what’s wrong with your bank or app but please you guys better figure this out because I’m not sure what’s going on

Worst Bank Ever!

Take your money and run! I have lost over $700 to access bank that was never recovered. Then recently it happened again and this time if they don’t return my money I will report to Central Bank and sue them for much more money! They also disabled my card without my consent and haven’t been able to rectify that at all. If you depend on this bank it’s just a matter of time before the royally screw you over! If you know what’s good for you RUN!!!

App Freezes

This new update is a total trash. Nothing works and you can’t even login into your account.
The moment you try doing something then it freezes.
I think you guys should work on the bugs in the new update. Nice interface though.

Annoying app

Access bank with all due respect what type of programmer made your current app
I love access bank but AccessBankGhanaPlc is the worst thing I’ve seen in my life
An update is suppose to make an app much more flexible
This new update on your app takes too much time to load please fix the bug or go back to the old app this one is really annoying and makes the process of transfer tiring

I dislike accessbank now

I don’t often leave reviews on anything at all, but seeing how this new upgrade is frustrating, I want to say drop dead Access bank! From blocking people’s accounts trying to fight for Nigeria to this stupid thing you call an app, useless bank, useless app! When I get to Nigeria, I’m closing my account. Zoo bank!

Useless update

I wish I read reviews before upgrading this useless app. It's make me to lose money daily. Whenever I do transfer it will tell me error then I try again after some time I will be getting debit alert on all the errors. To log in with my face IF on my iPhone x is a big problem. Pls let's go back to the previous one

5 years still no standing order

Standing order is not available, u can’t sent to other momo numbers . Quite handicap. U have to go to the bank first.

And now their bank charges is standard with every bank, think of moving to Ecobank which has a all inclusive app.

Cant log in into new device

“””WARNING!
Your profile was not registered with his device, please login with the correct device or unlock this device! “”

That is what I get when I tried changing phones. How do I get this issue rectified please!

Can’t login my app anymore

AccessBankGhanaPlc was working just fine until I tried login in my account to conduct transactions and I was told that the version is no longer available and I should update my version but I’m coming on play store and there’s no new update on AccessBankGhanaPlc so why can’t I login?

LIST OF BANKS OR SAVED BENEFICIARIES NO LONGER SHOWS

For the past couple of days I haven't been able to access all my beneficiaries list only a few and when I want search using the name of the beneficiary it won't work. It's annoying that this is happening and I have tried to uninstall and reinstall AccessBankGhanaPlc and still nothing. You guys should fix this!!

Poor Banking

I have been with access bank for some couple of years. My problem is whenever I try to check my account balance using AccessBankGhanaPlc , it tells me no account(s) found. And it takes about a week for a transfer to credited to the account.

New update troubles

I just updated the bank app and i can’t access my account with my Face ID anymore. I’ve forgotten my original password and there’s no option to press when you forget your password.

Update information online

I should be able to update my information with the pin I set up and not this OTP nonsense every time , I don’t have that number and the email on my profile is wrong . Been trying to contact the bank no response, I don’t live in Nigeria

Improve

I like AccessBank and all the recent upgrades especially with online banking. However, the whole default token for transactions is a downer for me. I’d love to access and make transactions effortlessly from abroad but that hasn’t been smooth.

Please upgrade.

IOS14 veesion has bugs

since i got a new phone and ios 14 the new version is unstable, says my pin is incorrect. debits me in an untimely manner and biometrics issues please fix them

Good App

Really good and easy to use App. One problem though is that you cannot add former diamond bank numbers to beneficiaries list under access to access. It just gives error.

Good

But I still think if there will be a way for improvement it will be better, only gave it 4stars instead of 5 because am sure there are still some improvements to be made for it to be a top notch bank app.. Thanks

Useless update

This update is not working, I have been dealing with this for 2months now, i tried downloading the old version but it's not going through, i can't transfer to other banks except my beneficiaries, i can't subscribe my dstv on it anymore, i can't even do mobile topup on this unless updated app, went to the bank and the customer service said i should keep deleting and re-downloading AccessBankGhanaPlc which I have done several times but still not working. Please you better do something fast on this because this can make you loose a customer

A

You guys should put the option to turn off the display of Account balance...we need that...it's very important

Foolish access bank

You still keep previews of 4 years ago because all the recent reviews are about the ugliness of the bank behavior towards their customers and how can a bank tell you to they will rectify it in 3 working days and now it’s 5 working days and nothing from them because they don’t care if you lose you’re money they only care about they’re profit and I don’t want to complain about how you debit my account without any reasonable complain and the last time my account was 0000 and yet you debit me 2100 for what I don’t know and then they left my bank account showing -2100 and I nor buy and I nor sell



Is Access Bank Ghana Plc Safe? 🙏

Access Bank (Ghana) Plc does not appear safe based on available data. JustUseApp Safety Score for Access Bank Ghana Plc is 0/100.
This assessment is based on our NLP analysis of 429 user reviews. Combined with the app store average rating of 3.0/5.

Safety Analysis

44.6% of users say app is risky 🚨
44.6%

35.8% of users say app is safe 👍
35.8%

19.6% of users have some concerns ⚠️
19.6%


Is Access Bank Ghana Plc Legit? 💯

Access Bank (Ghana) Plc does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Access Bank Ghana Plc is 0/100 .
This conclusion is based on analysis of 429 user reviews.

🔏 Privacy & Data Safety

Access Bank Ghana Plc collected the following data from you:

  • Data Not Collected:



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Features

However to perform banking transactions on this app, you will be required to use your authentication token issued by Access Bank.

This Mobile Banking app gives you real time access to your accounts in Access Bank Ghana.

In the event you do not have an authentication token, please visit any Access Bank branch to obtain a transaction PIN.

All account holders of Access Bank Ghana can subscribe to this service.

In 3 simple steps, you can have immediate access to your account.

  Contact Support
Developer:
Access Bank Plc