Contact Hero911 Support
Company Name: Guard911, LLC
About: This application is restricted only to active law enforcement officers in good
standing of a federal, state or local law enforcement agency, or a retired
officer in good standing, as defined in accordance with 18 USC § 926C, a
“qualified retired law enforcement officer.”
The Hero Network™ is a
voluntary, nonprofit foundation of federal, state and local law enforcement
officers.
Hero911 Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Guard911, LLC
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Hero911 Website
Privacy Policy: http://www.hero911.org/privacy/
Developer: Guard911, LLC
Can I trust Hero911 app?
Protect your data and wallet. We investigate the developer's website (Hero911.org), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Poor association
by Bryan44094
Part of leaving feedback is that it is accurate and helps one make a good decision for themselves. There have been some founders and users here being attached to the app and really wanting it to be great. Members have gone as for to re-review people maybe like myself when they have received feedback. There have been some reviews of too many alerts and let me explain what would be great. Hero911 has limited settings to make this effective for the violence that you can have an impact on. Basically you get what anyone posts even when it not in your effective area even a mile out of your area could be the distance that makes it unusable and more like news. I hope it can rapidly save lives. It’s still a social environment like the news. It’s limited to active officers and vets. Which historically civilians have a much higher rate of success in communicating situations that are violent to authorities or civilians around that can help. Really if there was an app like this that was civilian based with a narrow geo fence that civilians armed or not could support a situation that would really save lives 10 fold. Facebook should consider a option to report a crime, register your CCW License or law enforcement options when you register would have the effect that is proposed here. They are international and have the biggest effective user base. Everyone reading this probably already has a Facebook page and doesn’t need more news.
Worthless compared to any news outlet
by Not Buying Again.
I got this app after my police academy instructor recommended it, saying it was a must for first responders and how you had to be “authorized” to download it. Highly disappointed as I barely receive any alerts of major incidents and usually find out via Facebook news before this ever even goes off. Even when it does go off, it doesn’t provide any detail into the alert. Not worth keeping and don’t bother downloading.
Useless app!
by Hemorse
I don’t receive notifications until late, or not at all. I tried to log in and it asks for my badge number, but we don’t use them! So now what? I’ve been a member for several years but I don’t find this useful at all especially since there is no “contact us” email to resolve issues like mine.
I can no longer log in! The system does not recognize my phone nor my email!!
So far I find this completely useless and inoperative.
Have a Problem with Hero911? Report Issue
Why should I report an Issue with Hero911?
- Pulling issues faced by users like you is a good way to draw attention of Hero911 to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Hero911 customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Hero911.
