I actually don’t think I’ve ever written a review for an app, but I must say that today your app and your customer service just solidified me as a huge fan of this app. Back in October, I made the difficult decision to relocate with short notice because hurricane Michael destroyed the area I was living in. Naturally, it took a toll on my finances and I’ve been getting back on my feet very slowly. Today, when checking my bank account, I saw a bill that I forgot was on autopay had withdrawn, leaving my account open for an overdraft fee. Panicked because holy crap why are the fees so much? Jumped on EarnIn, saw I needed to update everything, so I opened chat support. Vince, the chat rep, was seriously more than kind to my plight and not only fixed my account but told me that if I put my bank card on file, the funds would be available ASAP, rather than 1 business day later. VINCE, thank you for helping to restore some of my faith in the customer service industry and just humanity in general. I think we can all take a page out of your book when it comes to being kinder to strangers, as you just never know what’s going on in their lives. Be the reason they can smile and forget their worries for a minute, just as Vince was able to do for me. Thank you again, Vince, and this app for everything you guys stand for!