Contact mPassport Seva

Contact mPassport Seva Support


Company Name:

About: Passport Seva Project, being executed by Consular, Passport and Visa (CPV)
division of the Ministry of External Affairs (MEA), Government of India, aims at
providing all the Passport-related services to the Indian Citizens in a speedy,
convenient and transparent manner. This is one of the largest projects of the
Government of India under the National e-Governance Plan (NeGP) being executed
in public-private-partnership mode wi.


 
  2024-04-02

mPassport Seva Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit mPassport Website

Privacy Policy: https://www.mpassport.com/privacy.cfm

Developer: HTH Worldwide







3 Most reported problems 😔💔

1.6 out of 5

Worst app (use and aesthetically)

2025-03-15

by Sanket Pz

It is very sad to see such app developed by public private partnership. I am amazed that they don’t even do basic quality checks after they develop app? I bet that students will even make better app than this. When I hear that India is tech country I really don’t want to accept that fact being an Indian and having such basic troubles. They successfully manages websites and apps for international companies and they do such trash work for Indians. This shows how slave our mentality is still present day!

Worst App Ever

2025-03-16

by Sabzar

It’s a shame that an IT Guru such as India has a pathetic website for its external affairs especially the passport/visa services. What makes the whole thing even fishy is that this website is maintained by one of the top IT firms in the country. The same IT firm that successfully manages the IT services and infrastructure for top businesses around the globe. The issue is not just with this App, the website itself looks like a 1993 developed website by some amateurs developer. I would have given the app a rating of -10 but the lest we can go is one star.

Feels extremely untrustworthy, needs major improvements

2025-03-17

by Indianbysoul

The apps looks really bad and also works terribly. It needs some basic aesthetic changes and beautification. It is full of bugs and should be fine tuned. The app is handling services related to probably the most important document one can have, something which is nationwide and should look like that.




Have a Problem with mPassport Seva? Report Issue




Why should I report an Issue with mPassport Seva?

  1. Pulling issues faced by users like you is a good way to draw attention of mPassport Seva to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a mPassport Seva customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using mPassport Seva.


Alternatives