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The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
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More MatchesGet Pricing Info for Zume Pizza
By Matt A. - Arlington, VA
On multiple views of this app it is impossible to achieve the desired task at hand. On the location search, I entered my zip in northern Virginia (there’s a location across the street from my apartment), and the closest location that came up was near Penn State - over 200 miles away. It wasn’t until I allowed it to use my location that it found the appropriate store. On the checkout page, you can’t actually toggle between several of the options. The styling of the selection option changes, but the check mark doesn’t move. For instance, I’m unable to switch from ASAP pick up to a scheduled time. The same issue happens when switching from standard CC payment to Apple Pay. In both of these cases, the time picker or CC details inputs don’t show/hide as you’d expect. Multiple times now I’ve had to switch to a desktop browser to actually order.
Terrible app. After trying five times to place an order and having it completely freeze on the checkout screen for me every time, I finally gave up and ordered dinner elsewhere. Oh, and after you open the app once, the next time you open it, it just comes up with a blank purple screen. The only way that I’ve found to get back in is to completely delete the app and reinstall it. &Pizza needs to fire the developers responsible for this and get someone else to do it who has a clue what they’re doing.
By Cotta Blotta
This has happened to me twice where I use my 500 points to redeem a $5 off reward, add it to my rewards wallet, and the reward is nowhere to be found, but my 500 points are gone. Please fix this so I can stop bothering the poor customer service employees for my $5 off reward every time I order! Also, the user should be able to choose which location to get delivery from because it NEVER chooses the closest location to me, causing my delivery time to be an hour or more.
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