Contact Round Table Pizza Rewards Support

The location nearest to me does not work in the app. The second closest allows for the app but no matter what the address is not valid. Any address. A google maps address self populated on the website but doesn’t work either. It’s like the development team stopped getting paid and went somewhere else part way through setting it up. Why does the website and the app need separate accounts? They send the same junk emails. This is a poorly designed app because there’s no actually functionality for it in regards to ordering. The same goes for the website. Isn’t that the point of all of this? Why wouldn’t I just google where the closest one is located? I don’t want to call. My order is less likely to be messed up if it’s in writing. I should be able to schedule the order too. How does this possibly have such a high rating? No one followed up with my email either.

Every time I try to open the app it just kicks me right out. I am forced to go to a computer because when you go on the website it also doesn’t work on my phone. It takes forever to load and I placed an order and when I got to the pizza place the order wasn’t there. I wasn’t able to pull up my order history in the pizza place because the website kept freezing so I personally think that the app and the website don’t work and because of this I’m going to start taking my business somewhere else because I really like to order via an app or a website before picking up It’s really a shame because round table was my favorite pizza but this experience was terrible and I had to leave the pizza place with no food and go buy food somewhere else because there was a 40 minute wait even though I had placed an order

While I love around Table pizza, I am seriously disappointed with the app. There appears to be a serious disconnect at Round Table in regards to IT/technology rollout. When they first offered online ordering, nothing about the site was intuitive or easy to use, and I immediately gave up trying to use it. Now I’m trying the app, and everything I interact with is S-L-O-W. One example of the issues I see is choosing which location I want to pick up from. I had an entire order placed, tried to change the location and a window pops open warning me that if I do so I’ll have to start all over, which is what happened. They need to hire an app developer that know their business and totally revamp this thing.