National Geographic Traveler app not working? crashes or has problems?

National Geographic Traveler Status

Last Updated on 2024-10-18 by Editorial Televisa Digital

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Common National Geographic Traveler Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot National Geographic Traveler app on iOS and Android devices. Solve all National Geographic Traveler app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

National Geographic Traveler iPhone Issues and Solutions

National Geographic Traveler iOS app crashes, not working, errors
National Geographic Traveler iOS app network issues
National Geographic Traveler on iOS has black/white screen

National Geographic Traveler Android App Issues and Solutions

National Geographic Traveler has errors/crashing/not working
National Geographic Traveler server network connectivity issues
National Geographic Traveler has black screen

National Geographic Traveler iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever National Geographic Traveler app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix National Geographic Traveler app crashes or not working on Iphone (iOS):

Close and restart the National Geographic Traveler app on iPhone
Update National Geographic Traveler app to the Latest Version for iOS
Uninstall and reinstall National Geographic Traveler iPhone app
Update your iPhone to the latest iOS version

Fix National Geographic Traveler on iPhone unable to connect to server/internet connection issues::

To resolve National Geographic Traveler network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix National Geographic Traveler black/white screen (blank screen) on iPhone:

Follow the National Geographic Traveler iOS app troubleshooting guide Here →

National Geographic Traveler Android App Issues and Solutions

Fix National Geographic Traveler not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent National Geographic Traveler app issues:

Force Stop the National Geographic Traveler App
1. On android, goto "Settings" » click National Geographic Traveler app. » click "Force Stop".

Update National Geographic Traveler to the latest version on PlayStore

Clear National Geographic Traveler App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "National Geographic Traveler app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch National Geographic Traveler.

Fix National Geographic Traveler unable to contact server/ National Geographic Traveler internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click National Geographic Traveler » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got National Geographic Traveler » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch National Geographic Traveler on android.

Solve National Geographic Traveler black/white screens issue on Android:

Follow the National Geographic Traveler android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Editorial Televisa Digital, developers of National Geographic Traveler.

Verified email

Contact e-Mail: [email protected]

About this app

El pago de tu suscripción será cargado a su cuenta de iTunes en la confirmación de la compra, y automáticamente se renovará con los mismos precios que se establecen arriba, a menos que la renovación automática sea desactivada al menos 24 horas antes de que finalice el período actual. Descarga nuestra aplicación de forma gratuita y suscríbete o compra las ediciones individualmente. • Compra de una edición por US$1. 99 (sin renovación automática). • Suscripción anual por US$13. 99 (10 ediciones. Puedes manejar tu suscripción y desactivar la auto-renovación, después de la compra, en el apartado “Account Settings” de tu cuenta en iTunes. Cualquier porción no utilizada de un periodo de prueba gratuito se perderá al adquirir una suscripción a esta publicación. Las suscripciones actuales no pueden ser canceladas durante el período de suscripción activo. Tu suscripción iniciará con la edición actual. Sorprendentes destinos y experiencias te esperan en cada número de la revista National Geographic Traveler en Español. Disfruta de los artículos de alta calidad y las impresionantes fotografías que aparecen en la edición impresa. Se renovará automáticamente hasta que se cancele) . Para cualquier duda o aclaración sobre tus revistas escribe a tablets. digital@editorialtelevisa. com.