MS Ready app not working? crashes or has problems?

MS Ready Status

Last Updated on 2021-04-02 by Mississippi Department of Information Technology Services

I have a problem with MS Ready

Are you having issues? Select the issue you are having below and provide feedback to MS Ready.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with MS Ready? Report Issue

Common MS Ready Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MS Ready app on iOS and Android devices. Solve all MS Ready app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MS Ready iPhone Issues and Solutions

MS Ready iOS app crashes, not working, errors
MS Ready iOS app network issues
MS Ready on iOS has black/white screen

MS Ready Android App Issues and Solutions

MS Ready has errors/crashing/not working
MS Ready server network connectivity issues
MS Ready has black screen

MS Ready iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MS Ready app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MS Ready app crashes or not working on Iphone (iOS):

Close and restart the MS Ready app on iPhone
Update MS Ready app to the Latest Version for iOS
Uninstall and reinstall MS Ready iPhone app
Update your iPhone to the latest iOS version

Fix MS Ready on iPhone unable to connect to server/internet connection issues::

To resolve MS Ready network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MS Ready black/white screen (blank screen) on iPhone:

Follow the MS Ready iOS app troubleshooting guide Here →

MS Ready Android App Issues and Solutions

Fix MS Ready not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MS Ready app issues:

Force Stop the MS Ready App
1. On android, goto "Settings" » click MS Ready app. » click "Force Stop".

Update MS Ready to the latest version on PlayStore

Clear MS Ready App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MS Ready app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MS Ready.

Fix MS Ready unable to contact server/ MS Ready internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MS Ready » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MS Ready » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MS Ready on android.

Solve MS Ready black/white screens issue on Android:

Follow the MS Ready android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Mississippi Department of Information Technology Services, developers of MS Ready.