Contact Benefitplace Support
Published by Benefitfocus on 2023-12-13About: All Your Benefits. In Your Pocket® download the app today! 1.
How to Contact Benefitplace Customer Service/Support
Listed below are our top recommendations on how to get in contact with Benefitplace. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Benefitplace. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Benefitfocus
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Developer: Benefitfocus
E-Mail: [email protected]
Website: Visit Benefitplace Website
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Reported Issues: 3 Comments
By wtfstupid1
Not user friendly
After almost an hour on the phone with a representative updating my choices for the upcoming insurance year, she was not able to print out my benefits and send them to me, or email them to me. I tried printing them from the app, and all that happened was I was continuously redirected back to "choosing" my benefits for the upcoming year. All I want to do is print out my changes so I have a document that can prove the changes I've made, but so far I am unable to do that.
By walstib77
Failures at every turn
Nothing is fully functional; errors on my account kept me from completing my enrollment in the time allowed. Resolution is never certain. I was told to update my elections with a day remaining to provide documentation, which didn’t work from the browser, so it required I load the app on my iPhone, where the framing made it impossible to read instructions. I then was asked to complete a survey, which I did. But it wouldn’t save. GRRRRRR
By Turtl4evr!
Open enrollment frustrations
When opening a different page other than the one I was on, without fail I was never provided the option to go back to the previous page I’d just left. It was either stay on that page or close out my open enrollment leaving me no option but to start over countless times. Not to mention no option to print anything. Very antiquated!
Have a Problem with Benefitplace? Report Issue
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Why should I report an Issue with Benefitplace?
- Pulling issues faced by users like you is a good way to draw attention of Benefitplace to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Benefitplace customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Benefitplace.
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