Benefitplace Reviews

Benefitplace Reviews

Published by on 2024-10-17

🏷️ About: The Benefitplace™ app is a mobile application that allows users to access and manage their benefits on the go. Users can log in using their company ID, username, and password to view and elect benefits, review deductibles and co-pays, receive benefit recommendations and push notifications, access affordable benefits, store and share benefit ID cards, take control of their health with the Well-being Checklist, and upload important documents to verify dependents.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
53.1%

😎👌🔥 Positive experience
36.2%

🙄💅🫥 Neutral
10.6%

~ from Justuseapp.com NLP analysis of 22,830 combined software reviews.



Read 21 Customer Service Reviews 👿🤬😡😠💢😤

4.6 out of 5

Failures at every turn

2022-05-25

Nothing is fully functional; errors on my account kept me from completing my enrollment in the time allowed. Resolution is never certain. I was told to update my elections with a day remaining to provide documentation, which didn’t work from the browser, so it required I load Benefitplace on my iPhone, where the framing made it impossible to read instructions. I then was asked to complete a survey, which I did. But it wouldn’t save. GRRRRRR

Not user friendly

2022-06-26

After almost an hour on the phone with a representative updating my choices for the upcoming insurance year, she was not able to print out my benefits and send them to me, or email them to me. I tried printing them from Benefitplace , and all that happened was I was continuously redirected back to "choosing" my benefits for the upcoming year. All I want to do is print out my changes so I have a document that can prove the changes I've made, but so far I am unable to do that.

Open enrollment frustrations

2022-07-27

When opening a different page other than the one I was on, without fail I was never provided the option to go back to the previous page I’d just left. It was either stay on that page or close out my open enrollment leaving me no option but to start over countless times. Not to mention no option to print anything. Very antiquated!

Not the best experience

2022-08-28

Enrollment was easy enough, but the document upload didn’t work. I kept getting an error message that said to try again later, and it never worked later either.

Too touchy

2022-09-29

After reviewing my account I seen that both my dependence where taken off. I was shocked so dug a little further and not one time was I notified about changes via anything! Just by chance I found myself so now idk what’s going to happen with my family’s coverage

Looks Good but Crashes

2022-10-30

Just downloaded and installed Benefitplace . Had to sign in three different times to see any information and every time it crashed. Developer needs to find out why Benefitplace is crashing as it contains crucial and personal information.

No printing

2022-12-01

Easy to follow & understand. 1 problem - when I went to print the final document after making my elections on my IPhone, Benefitfocus not only doesn’t allow it to be printed but I couldn’t copy it either. I ended up taking a screen snap shot & printing it that way.

Total convenience!

2023-01-01

Benefitplace is comprehensive, intuitive and a breeze to access!

Easy

2023-02-02

This is very easy and quick to do.

We live by this app

2023-03-06

Fully functional, you can do everything you need to via Benefitplace. Nice

Access all your benefits

2023-04-04

Access all your benefits from your phone. Not just health insurance, but also voluntary insurance like vision, dental, pet, life... it's pretty comprehensive.

Makes enrolling in benefits easy!

2023-05-06

Really easy to use, user friendly, and has everything I need all in one spot. Didn’t realize I needed my benefits information as much as I do until I had it all in one place.

Great benefits app!

2023-06-06

15 minutes on my couch enrolling in benefits. It’s intuitive and easy to use. And I can access my benefits info on the go anytime during the year. Love it!

Best Benefits App

2023-07-08

No need to carry around you ID cards. Easy Enrollment and ability to manage my benefits throughout the year. Touch ID is huge as there is no need to remember another login if and password. Love Benefitplace!

Wow!!

2023-08-08

The new look of Benefitplace is great! I love how simple it was to add my son’s birth cert from my saved photos so he can be approved for coverage. Also love that I can purchase coverage for other products such as ID theft protection.

Super Easy sign up and smooth app features

2023-09-09

Literally surprised I even signed up for my benefits through Benefitplace super helpful and easy

Easy, peasy!

2023-10-11

Downloaded Benefitplace and finished open enrollment in a matter of minutes. Easy to use, and detailed breakdown of every section. Made Open Enrollment simple. Thank you!

Awesome Improvements

2023-11-11

This is a fantastic app for benefits. It’s extremely easy to use and has come in handy when I need information on my coverage while checking into the doctors office. Everything you need is at your fingertips!

Easy Open Enrollment

2023-12-13

Great experience. With easy access to a mobile application during open enrollment it makes it easier for me to review options with my family. Love the Touch ID integration so I don’t have to remember another password.

Love it!!!

2024-01-13

Really happy with Benefitplace! I was able to renew my insurance so easily!! Thank you for coming out with something so helpful!! Makes doing this stuff more tolerable!!

Use the right instructions

2024-11-15

Instructions flawed. Use informational download pointed to as. “Check out complete instructions on uploading and using the new mobile app” on the introductory email.



Is Benefitplace Safe? 🤗🙏


Yes. Benefitplace is very safe to use. This is based on our NLP (Natural language processing) analysis of over 22,830 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.6/5 . Justuseapp Safety Score for Benefitplace Is 40.5/100.


Is Benefitplace Legit? 💯


Yes. Benefitplace is a totally legit app. This conclusion was arrived at by running over 22,830 Benefitplace User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Benefitplace Is 52.4/100..


Is Benefitplace not working? 🚨


Benefitplace works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Benefitplace? Post a Review




Features

- Easy installation and login process

- Access to a variety of benefits to protect health, wealth, property, and lifestyle

- Review of deductibles and co-pays for medical expenses

- Benefit recommendations and push notifications tailored to user's lifestyle

- Shop & Offers for access to affordable benefits available for purchase year-round

- Storage and sharing of benefit ID cards for speedy office visits

- Well-being Checklist to take control of health

- Upload of important documents to verify dependents.

  Customer Service/Support
Developer:
Benefitfocus


Website: