OneCard iProve app not working? crashes or has problems?

OneCard iProve Status


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Common OneCard iProve Problems & Solutions. Troubleshooting Guide

     


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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at TouchNet Information Systems, Inc., developers of OneCard iProve.




About this app

OneCardiProve allows for campus personnel to accept the Campus OneCard for various functions such as activity privilege, meal plan and financial debit transactions, deposits and student information display from iOS enabled devices via WiFi or mobile broadband.  The iProve app combines the versatility and flexibility of iOS devices with the power of the Heartland Campus OneCard System to provide enhanced OneCard transactions.  OneCard iProve is a part of the Campus OneCard System provided by Heartland Payment Systems – Campus Solutions.  OneCard iProve is enabled by campuses utilizing the Campus OneCard System with proper licensing and configuration.  Approved magnetic stripe card reader devices can be utilized to accept the Campus OneCard through mAuthenticate.  Manual account entry is supported as well as acceptance of transactions via OneCard Mobile OneCard wallet.  Receipts can be sent to cardholders via e-mail or printed through approved connected receipt printers.  This is an administrative application and not intended for cardholder use.  Contact Heartland Payment Systems – Campus Solutions to license use of the iProve within the Campus OneCard System.