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⚠️ Most reported problems ⚠️

Not working
40.0%

Crashes
28.6%

Connection
17.1%

Account
5.7%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Cold Stone Problems 😠👌🔥

- Rectangle images in circles need to be updated

- Door dash orders backed up

- Online orders took longer than estimated pick up time

- Only 1 employee making ice cream orders while others were chatting

- Customized cupcake order was incorrect

  2 Reported Issues: 😵🆘🛟🚨📢

Donn Doss
2023-01-17

Can't get the app the recognize my passwork. Reset does not work. Using my Apple phone to sign it. When I use my CPU at home everything works normally.

Linda
2022-05-19

My app won't scroll on my android phone. When I want to custom make, it doesn't scroll down page to let me make suggestions

Showing 1-2 of 2

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Common Cold Stone Problems & Solutions. Troubleshooting Guide

     


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Kahala Management, L.L.C., developers of Cold Stone.


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Cold Stone Website

Privacy Policy: https://www.coldstonecreamery.com/aboutus/privacy/index.html

Developer: Kahala




About this app

The Cold Stone Creamery® app lets you order our made-fresh Ice Cream in a Creation™, Shake or Cake and have it ready for pickup at your favorite store or delivered right to your door!  Sign in to your My Cold Stone Rewards account and you can save favorite orders, earn points and redeem rewards!