AiData Reviews

AiData Reviews

Published by on 2026-03-24

🏷️ About: AiData is ASUSTOR’s file management app for smartphones and tablets. AiData makes it easy to browse and share files stored on your NAS.


       


Is AiData Safe to Use?

We Investigate the app owner's website (Asustor.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
71.5%

😎 Positive experience
28.5%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 25 combined software reviews.

Is AiData Safe?
AiData appears generally safe, but use with caution.
28.5/100

  Safety Analysis »»

Is AiData Legit?
AiData appears legitimate, though exercise caution.
28.5/100



Read 16 Customer Service Reviews 😠💢

2.0 out of 5
Garbage

Complete garbage. Wont download files of unknown type (adds a progress bar to the activity list but you can’t access the supposedly downloaded file). You also can’t use open in app (opens a modal downloading graphic but doesn’t ever download or open anything). This result is consistent across my iPad Air 2, iPad Pro (M chip) and iPhone. Do better ASUS!

Update: Wasted my time trying writing up use cases and steps to reproduce and (tried) to send to the developer so they can fix their garbage- I got “undelivered mail - email address doesn’t exist” from my mail provider (ProtonMail, which is awesome). AiData is a joke!

Cannot open files only see the folders and file names

I should not have to purchase a new ipad in order to view the files on my NAS. It was a horrible move on Asustor's part to update AiData and not make it backwards compatible. I have an iPad Air and it is not compatible with all of the features of iOS 13.

Will Asustor be shipping new iPads to people so they can access their files?

Not being able to access my files remotely makes having this particular NAS useless!

Maybe useful but useless

Very difficult to search for files. Does not sort by file type. In each line file extension is at different location. Total mess.

Lacks functionality

Can open and see NAS but can’t download any files.

No sound from video after download

No sound

App Keeps Crashing

Since updating to iOS 18 AiData keeps crashing.

iPad mini 6

Still not updated for iPad mini 6’s screen size

Crashes

I cannot connect to my NAS because this keep crashing.

AiData

App keeps crashing when adding NAS from auto discovery

Does not work!

Tap to open app and it opens the closes.

Can not use open in anymore.

Can't use open in function. No other app list anymore.

no audio for ipad 3

for unknown reason, the latest update somehow how muted iPad 3 but not iPad 2. Hence no mp3 and mp4 audio for iPad 3. Yes, I have double checked my iPad 3's audio using other apps.

Great app, but where is the Windows Phone version?

I have this for my iPad, but would like it for my Windows Phone as well.

Great App and very useful but needs work

AiData is very useful and I enjoy it very much. I am able to access the files on my NAS and I can even upload, download, and send a file for someone to download. AiData is in the early stages though.

One feature that needs work is when I search for a file and find it I am not able to edit the file (i.e. download, send, copy, etc.) which is a little frustrating. Also, it would be nice to have a separate section for files that I have downloaded to my device instead of just putting them in favorites section. Thanks for all your hard work on AiData . My Asustor is a great NAS.

Great app for Asustor NAS owners.

Love it. I can backup my photos / videos to my NAS. I can access my files remotely. My own personal cloud.

Good

Easy to use,nice job asustor



Is AiData Safe? 🙏

AiData appears generally safe, but use with caution. JustUseApp Safety Score for AiData is 28.5/100.
This assessment is based on our NLP analysis of 25 user reviews. Combined with the app store average rating of 2.0/5.

Safety Analysis

77.3% of users say app is risky 🚨
77.3%

18.2% of users say app is safe 👍
18.2%

4.5% of users have some concerns ⚠️
4.5%


Is AiData Legit? 💯

AiData appears legitimate, though exercise caution. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for AiData is 28.5/100 .
This conclusion is based on analysis of 25 user reviews.

🔏 Privacy & Data Safety

AiData collected the following data from you:

  • Data Not Collected:



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Features

AiData makes it easy to browse and share files stored on your NAS.

AiData is ASUSTOR’s file management app for smartphones and tablets.

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Developer:
ASUSTOR Inc.

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