Company Name: ASUSTOR Inc.
About: AiData is ASUSTOR’s file management app for smartphones and tablets. AiData
makes it easy to browse and share files stored on your NAS.
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of ASUSTOR Inc.
E-Mail: [email protected]
Website: 🌍 Visit AiData Website
Privacy Policy: https://www.asustor.com/privacy
Developer: ASUSTOR Inc.
Protect your data and wallet. We investigate the developer's website (Asustor.com), verify they're legit, and uncover hidden scams or complaints.
by Changeurbank
Complete garbage. Wont download files of unknown type (adds a progress bar to the activity list but you can’t access the supposedly downloaded file). You also can’t use open in app (opens a modal downloading graphic but doesn’t ever download or open anything). This result is consistent across my iPad Air 2, iPad Pro (M chip) and iPhone. Do better ASUS!
Update: Wasted my time trying writing up use cases and steps to reproduce and (tried) to send to the developer so they can fix their garbage- I got “undelivered mail - email address doesn’t exist” from my mail provider (ProtonMail, which is awesome). This app is a joke!
by She Voice
I should not have to purchase a new ipad in order to view the files on my NAS. It was a horrible move on Asustor's part to update the app and not make it backwards compatible. I have an iPad Air and it is not compatible with all of the features of iOS 13.
Will Asustor be shipping new iPads to people so they can access their files?
Not being able to access my files remotely makes having this particular NAS useless!
by Niknejm Dat Is Not Jet Tejken
Very difficult to search for files. Does not sort by file type. In each line file extension is at different location. Total mess.