Foxtrot Delivery Market Reviews

Foxtrot Delivery Market Reviews

Published by on 2023-11-29

🏷️ About: Say hello to your new corner store and delivery market. With the Foxtrot app, you have access to our entire curated collection of goods, all available for $3 delivery in as little as 30 minutes or for pickup in store.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
42.5%

🙄💅🫥 Neutral
40.6%

😎👌🔥 Positive experience
16.9%

~ from Justuseapp.com NLP analysis of 2,592 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Well-designed and easy to use app

- Local products and events in store

- Non-alcoholic beer options and sourdough bread

- Fast and friendly service

- Great quality steaks, pork chops, and cheeses

- Excellent customer service

- Eclectic product and food selection

- Prompt and accurate order delivery

- Lightning fast delivery



Read 25 Customer Service Reviews 👿🤬😡😠💢😤

4.7 out of 5

App allows you to shop but won’t process order

2022-06-02

I tried to place my first order over these last few days throughout the day. App would allow me to shop and go through the entire payment process but would keep canceling my orders saying the store was closed when it was open. Items had to be removed from my cart depending on when I was trying to send my order through (failed each time). I got an auto response for tech support. I’m giving it one star just becuase I spent quite a bit of time trying to get it to work and editing my cart to see if I could send an order through.

They Steal Your Credits

2022-07-03

I got about 60 dollars worth of credits on my account and they marked the account for fraudulent activity and now I can’t place any orders. Not worth wasting time with their support trying to get it fixed. Foxtrot stores were all excellent with nice selection of stuff though, but won’t be using them again unless the account gets miraculously restored.

Terrible Customer Service

2022-08-04

Every other delivery app I’ve ever used has more developed customer service than a generalized email address. I submitted a request for a refund on a missing item three days ago and have yet to hear back. I have loved the curated selection available here in the past but can’t justify ordering anything more if I don’t receive a refund for my partially delivered order.

Never on time

2022-09-05

This place has good products and would be fantastic if they lived up to the promise of delivery in 60min. Last one took about 2hrs. Bottles of white wine all arrived warm. Support is totally indifferent, used to at least offer a credit - been shopping here for a long time but it’s time to try some other options.

Used to be great

2022-10-06

Foxtrot used to be amazing. Fast delivery and nailed the orders. Last 4-5 orders have been wrong or never shown up. I’ve had to receive refunds and credits. Great time for another local shop to step up their customer service and dominate the market

Missing basic features

2022-11-07

What about sign-in with Apple or Google?
Missing ability to not only use Apple Pay but also used credit cards that are saved in phone.
Doesn’t have geolocation. Always says I’m looking at Chicago stores when I’m in a different city.

Slick design, some user experience gaps

2022-12-08

Love shopping at foxtrot, but there’s no way to enter promo codes on FoxtrotDeliveryMarket , especially when using apple pay, my preferred method. Hate to see because I’d love to not have to use my browser to take advantage of the deals they offer.

Update has bugs

2023-01-09

I love foxtrot and have found their app very user friendly for the last several years.

However, the most recent update, probably meant to make things smoother during the pandemic, has a lot of bugs. Hopefully they get sorted fast and I can get back to my 5-star opinion.

Great store with a few minor kinks

2023-02-10

We love going in person because the selection is great and all the food tastes amazing. Only bad things for us is that the delivery food is really inconsistent. We often get deliveries with missing items or ingredients.

Life saver!

2023-03-11

Love love LOVE FoxtrotDeliveryMarket. The product selection is amazing and delivery is lightning fast. My only thing that annoys me is that FoxtrotDeliveryMarket doesn’t track past orders. Slightly annoying so I hope this is something they fix asap.

Love it but can’t track order

2023-04-12

I love Foxtrot but consistently FoxtrotDeliveryMarket does not allow me to track my orders and they also show up late. Pls fix

Foxtrot is actually awesome

2023-05-13

I have been using this very awesome hybrid service / store for over a year now and it has become my favorite delivery app bar none. Great customer service and great selections!

Solid application for goodies

2023-06-14

Love the non alcoholic beer options, the sourdough bread and the ease of use. App makes it clear to find what I’m looking for and provides great time estimates of when it will arrive

Awesome!

2023-07-15

Great app - very well designed, easy to use, well organized. Very easy to order for delivery or go to a store. Love that everything is local and that they have events in store, definitely feels part of the neighborhood!

Foxtrot

2023-08-16

I love the store and the bounty of eclectic products and foods. I always get my order promptly and with a smile and it’s always satisfyingly accurate. Also, the packaging looks awesome! Thanks Foxtrot!

By far best grocery/food shop and delivery service during the quarantine!

2023-09-17

Foxtrot is by far the best delivery experience I’ve ever had during this pandemic. I’m glad I’ve discovered them !

What a nice experience/great items.

2023-10-18

I just wish they made an in-app option to tip their drivers.

Good app but horrible search ability

2023-11-19

Overall FoxtrotDeliveryMarket and store functions, but the search function needs to be fixed.

Best delivery service

2023-12-20

The only thing that would make it better is if they sold weed

Great place!

2024-01-21

Foxtrot has fast and friendly service. The steaks, pork chops and variety of cheeses have all been of great quality! Everyone should give them some neighborhood support.

Ridiculous mark ups

2024-11-17

I checked out FoxtrotDeliveryMarket and some prices and it’s laughable. Only gullible consumer can be lured into using FoxtrotDeliveryMarket to shop. A bottle of Campari was $3 more than I can find in the store. A bottle of Tito’s vodka $5 more. Lastly a bottle of Hendrick’s gin was $10 more. It’s like price gauging at your fingertips.

Two hours delivery—TERRIBLE CUSTOMER SERVICE

2024-11-17

Made the mistake of ordering ice cream from here at the end of the night. Came two hours late. And the offer was to not deliver and give me a refund for NO ICE CREAM. A frustrating and terrible experience. Will delete FoxtrotDeliveryMarket and never order from here again.

Over two hours late.

2024-11-17

My order was over two hours late. Customer service couldn’t even tell me where it was or when I could expect it. They would hardly even respond.

Sends post office spam but not available in the region

2024-11-17

Foxtrot continues to send physical junk mail while not even being available in that same exact region. Not possible to stop this either.

Awesome store and app!

2024-11-17

cannot recommend enough!



Is Foxtrot Delivery Market Safe? 🤗🙏


Yes. Foxtrot Delivery Market is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 2,592 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.7/5 . Justuseapp Safety Score for Foxtrot Delivery Market Is 28.5/100.


Is Foxtrot Delivery Market Legit? 💯


Yes. Foxtrot Delivery Market is legit, but not 100% legit to us. This conclusion was arrived at by running over 2,592 Foxtrot Delivery Market User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Foxtrot Delivery Market Is 96.8/100..


Is Foxtrot Delivery Market not working? 🚨


Foxtrot Delivery Market works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Foxtrot Delivery Market? Post a Review




Features

Whether it’s a midweek grocery delivery, lunch delivery or just stocking up for the party, you’re sure to discover your favorite snack or a local find you’ll love (hello, Jeni’s!).

With the Foxtrot app, you have access to our entire curated collection of goods, all available for $3 delivery in as little as 30 minutes or for pickup in store.

Discover your favorite craft beer and hard seltzers, and then place an order for delivery directly to your door or for pickup from one of our stores.

Drink delivery, anyone? Yep, with the Foxtrot app you can get wine, beer and alcohol delivered Use our app to browse our collection of wines, all handpicked by our very own sommelier.

If you’re browsing our entire collection, we’ll have your goods ready in under thirty minutes.

With our app, you can upload a payment method to your account and leave your wallet at home! And when you pay in app, you’re introduced to Perks, our rewards program that’s available exclusively through our app.

With Perks, you can get things like free delivery, free coffee, happy hour pricing, and more.

If you’re ordering for coffee pickup, we’ll have your coffee ready in under ten—just the way you like it.

With our app, you have access to In-Store and Cafe Pickup, allowing you to place your order ahead of time.

Organic, biodynamic, red, white, rose—whatever you’re looking for, we’ve got you covered.

Say hello to your new corner store and delivery market.

From kelp chips to Cheez-its, we’ve got a little something for everyone.

Order ahead and skip the line.

Just click the Perks tab in the app to learn more.

  Customer Service/Support
Developer:
Foxtrot Ventures, Inc.

Contact e-Mail: