PureGym US Reviews

PureGym US Reviews

Published by on 2026-06-16

🏷️ About: Blink Fitness Feel Good Fitness for Every Body Welcome to the official Blink Fitness app, your all-in-one fitness companion with everything you need to crush your goals. Easily check in to the gym, manage your membership, get updates, and more.


Overall Customer Experience 😎


🤬 Negative experience
100.0%

😎 Positive experience
0.0%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 14,600 combined software reviews.

Is PureGym US Safe?
PureGym US does not appear safe based on available data.
0/100

  Safety Analysis »»

Is PureGym US Legit?
PureGym US does not appear legitimate based on our analysis.
0/100



Read 20 Customer Service Reviews 😠💢

4.5 out of 5
Really quite bad

This is a really poorly developed app that is just a web wrapper, perhaps the worst app I’ve downloaded in years. You’d have a better experience just opening their website on a browser except that their mobile site is even more limited and doesn’t allow you to access your card to scan in…

More importantly, this new app does NOT support Apple Wallet so you cannot just have your card easily accessible and pop up on the Lock Screen based on your location. In effect, you’ll have to open PureGymUS (and likely have to sign in multiple times per week if not daily) just to scan in

Horrible UI with barebones function

This is such a horrible forced update from the old app. Previously everything was intuitive, and there was Apple wallet access. Now it’s a 3 step process to check in. No more at home workout section with videos, and they force you to download another app for training. PureGymUS welcome message fonts do not align with the other fits too. Looks like vibe coding honestly wrong with beta release.

No!

Everything is worse now! Hey, Pure Fitness…Why buy Blink if you do NOT know what you are doing?!

PureGymUS is inefficient, gross, and buggy. The automatic check-ins are GONE. They bought Blink Fitness and they don’t care about what the customers like and respond to.

I’ve been with Blink for YEARS and now I will be shopping around for a new gym…unless Pure Fitness sells to a company who actually understands their audience.

Useless

Absolutely useless application. I cannot login and when I try to reset the password, I never get any confirmation email back. At the same time, when you’re trying to create a new account, you cannot choose another location, except Yonkers. I don’t see any use in PureGymUS when the old app is perfectly functioning.

You get what you pay for

Why are there two apps for one gym, and the check in app doesn’t always work. I spend more time waiting for PureGymUS to load and by the time I’m up the stairs and at the counter it is still loading or needs to update. And it no longer shows my check in history, which was the only redeeming quality.

What happened to the monthly check-in tracker??

PureGymUS gives glitchy and is missing all the things I loved about the last app, the workouts, the monthly tracker, the easy way to book pt sessions with different selections. I’m so disappointed atleast bring back the check-in tracker or delete PureGymUS and bring back the old one. PureGymUS has been out for a long time for it to be useless ?!….

god awful

app is now ridiculously slow, UI is dated and nothing is aligned or scaled properly for mobile devices. the tabs/pages are now a scroll down wheel that you have to double tap to confirm. was likely outsourced for cheap. unfortunately you need PureGymUS to check in but an absolute downgrade in every sense. it also tells you the wrong information for gym capacity (my local gym was reported operating at 172% capacity). just the absolute worst. try and opt for a physical key if you can! makes bringing guests and signing in via shortcuts very difficult if not impossible.

Unnecessary “upgrade”

Who at corporate needed to justify their salary so badly?
There was nothing wrong with the old app, and to the extent that there was, why didn’t you just update it? Why didn’t you at least email me to let me know I wouldn’t be let into my gym this morning without setting up PureGymUS ? Why doesn’t PureGymUS accept my previous login credentials? Why do I need a new barcode that I can’t even add to Apple wallet yet? Dumb. Just dumb.

Unnecessary

The old app worked perfectly. The new one is buggy and less intuitive. Also, in order to connect with your personal trainer, you have to then download a secondary app, so instead of having one app for everything now you have two apps to deal with. Additionally, with the new app, you cannot save your ID card in your Apple wallet you have to actually open PureGymUS every single time. Definitely not as seamless.

Why?

Who designed the UI? PureGymUS is completely worse than the old one. The UI is clunkier and it feels and moves like a webpage from 2010, not an app. Worst of all, a huge button on the button that I assume a decent majority of people won’t intentionally use, closes PureGymUS and brings you to the AppStore to download another app, like you can’t avoid it and it’ll always be there.
There’s a bunch of other small things too. Overall the new app is just garbage and poorly designed.

Missing features

Where is the check-in tracker? In the old app, I could see my check-ins on the calendar and make notes about my workouts that day. I also checked the times I checked in on different days, which gave me an idea of how I organized my day. As a mom, keeping the same time to go to the gym isn't possible. At the end of the month, I loved seeing how many days I hit the gym, and it kept me motivated. Those were my favorite features, and now they are gone.

THIS APP IS WORSE

PureGymUS is SO much worse than the old Blink app. With the old version users were able to track their progress and see how many times they’d checked in to the gym each month. In addition, you could book training sessions online, check which classes were being held at your gym, and access online workouts. PureGymUS includes minimal information in comparison and makes you exit PureGymUS to book training. I hope this is not a herald of what is to come with the Puregym takeover…

Terrible new owners

Leave it up to the UK to ruin an American company, they’re taking away multiple perks from different memberships. Now they’re using a worse app to make our lives more difficult it seems like. It’s truly so embarrassing how terrible this new app is. App runs like it was coded by a child. It’s like they’re trying to make their members life more difficult. They better offer better machines and a happy ending with the way they’re treating their members. If you’re thinking of jumping ship from your gym to blink think otherwise

Horrible upgrade

I’m really disappointed with this new version of PureGymUS . The UI feels buggy compared to the original, and the overall user experience has taken a big step back.

For example, the calls-to-action and copy are confusing and unintuitive, as if they were never reviewed before release. The design choices make PureGymUS frustrating to use instead of helpful.

It also doesn’t feel like a true app—more like a collection of poorly adapted web pages awkwardly embedded in an i-frame.

horrible app! fix it

terrible app. I live in Brooklyn and I’m not able to change from the Yonkers location. They sent an email telling us how to log into the new app and those instructions don’t work. I am also not able to reset my password or login with my old app credentials. fix this before i cancel my membership! horrible app

Log In History

In the previous Blink App, i was able to see all my analytics— how often I went into the gym based on a weekly/monthly/yearly view as well as the avg amount of gym visits per month. I also saw badges pop up based on the amount of times i went in. I think this would be great to bring back especially for people just starting out to motivate them more to keep clocking in. It even motivates me still and I have been coming in for over 3 years now!

New App?

I’m not sure if PureGymUS is new or we were just made to transition to another Blink app. But it is really bad. It’s poorly designed and looks like it was thrown together really quickly. There are mismatched fonts and objects and text are poorly formatted. This does not give me a great deal of confidence in Blink’s new ownership. I hope this gets updated soon.

New Update

I’m not a big fan of the new update. I’m disappointed. I like the feature to be able to see the gym capacity across the different hour timespans. This new update just tells you how many people are occupying the gym in real time. It doesn’t give you a forecast so you can’t really plan.

Totally unnecessary

There’s absolutely no reason for blink to force users to download an app just to log in. Plus the one feature I thought was useful, real live capacity (how full the gym is) is not accurate at all. I was just at my gym and it claimed it was at 102% capacity when it was actually a very manageable crowd. This happens all the time.

Not it

Yea at first i downloaded the wrong app , then i thought something was wrong with my phone after realizing THIS was new update so disappointing it was better before. Where is the calendar with the progress



Is PureGym US Safe? 🙏

PureGym US does not appear safe based on available data. JustUseApp Safety Score for PureGym US is 0/100.
This assessment is based on our NLP analysis of 14,600 user reviews. Combined with the app store average rating of 4.5/5.


Is PureGym US Legit? 💯

PureGym US does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for PureGym US is 0/100 .
This conclusion is based on analysis of 14,600 user reviews.




How was your experience with PureGym US? Post a Review




Features

Welcome to the official Blink Fitness app, your all-in-one fitness companion with everything you need to crush your goals.

Manage Your Membership Update billing, pay balances, and stay on top of your account.

Secure Login Simple, secure access keeps your account and personal info safe.

With the Blink app, you can stay on top of your fitness anytime, anywhere.

Bring a Guest Fitness is better with friends, so invite a guest to work out with you.

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