Contact Lilly Health™

Contact Lilly Health Support


Company Name:

About: Lilly Health™: Your journey, your way Whether you’re on Zepbound®
(tirzepatide) or Mounjaro® (tirzepatide), Lilly Health™ offers personalized
information, education, and insights to help you feel supported throughout your
treatment journey, at no cost. Please see Indication and Safety Summary with
Warnings for Mounjaro at mounjaro.


 
  2026-03-17

Lilly Health Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Lilly Health Website

Privacy Policy: https://www.lillyhub.com/legal/lillyhealth/privacy.html

Developer: Eli Lilly and Company







3 Most reported problems 😔💔

3.6 out of 5

Poor user interface

2025-10-11

by GLP-1 User

The app is hard to use and the user interface is very clunky. Food logging is not intuitive at all. No integration with devices either.

Stopped working

2025-10-12

by AMKersh

App is stuck on beginning screen. Says “please wait while we personalize your experience”
Worked a week ago, please fix! Thanks!

Completely Non-functional

2025-10-13

by Photo_girl333

I signed up, answered ALL the questions- only for it to spin and spin while “personalizing my experience” and nothing.

Not a great personal experience.




Have a Problem with Lilly Health™? Report Issue




Why should I report an Issue with Lilly Health™?

  1. Pulling issues faced by users like you is a good way to draw attention of Lilly Health™ to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Lilly Health™ customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Lilly Health™.


Alternatives