Contact BeFreed Support
Company Name: beFreed, Inc
About: BeFreed – The #1 Personalized Learning App of 2025 Learn smarter. Live freer.
BeFreed Customer Service 💢
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https://www.befreed.ai/privacy
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3 Most reported problems 😔💔
Deceptive Subscription Model
by Copes0301
Accidentally signed up for the year subscription. Was told that I would be getting a reminder prior to the subscription going into effect. Unfortunately, was charged $89 with zero notifications ahead of time. Was denied a refund despite asking for one the same day the subscription went into effect. Will not be recommending this app to anyone else and will be actively trying to keep people away from it. I can’t stand app developers that do this.
Stopped working?
by Lls1414
I downloaded this and bypassed the free trial to see how the base product was before deciding if it was worth it to me to pay for a subscription. The AI podcast creation worked great for the first 3 I created…then for whatever reason the app could not produce another podcast. I even deleted my account and made a new one, deleted the app. My boyfriend even downloaded the app on HIS PHONE, and still couldn’t get another podcast to download. I asked the AI if that was included in the free version and it said it was. So I’m not sure what’s suddenly going on, but the AI podcast creation isn’t working across the whole board.
Great idea poor execution
by Irene808!
Great concept but the app itself and browser version is just usable. I like all the features but all I want to be able to do sometimes is simply read text and highlight. I am not able to simply highlight in the app which is frustrating. In headway you are able to highlight even when listening which is a feature I am missing in this app. I like the more in depth summaries and the ability to choose how in-depth I want to go. But usability of the app makes it frustrating and is keeping me from subscribing for longer.
Have a Problem with BeFreed: Personalized Learning? Report Issue
Why should I report an Issue with BeFreed: Personalized Learning?
- Pulling issues faced by users like you is a good way to draw attention of BeFreed: Personalized Learning to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a BeFreed: Personalized Learning customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using BeFreed: Personalized Learning.
