Motion Status

Last Updated on 2024-10-15 by Superapp Labs

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Common Motion Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Motion app on iOS and Android devices. Solve all Motion app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Motion iPhone Issues and Solutions

Motion iOS app crashes, not working, errors
Motion iOS app network issues
Motion on iOS has black/white screen

Motion Android App Issues and Solutions

Motion has errors/crashing/not working
Motion server network connectivity issues
Motion has black screen

Motion iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Motion app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Motion app crashes or not working on Iphone (iOS):

Close and restart the Motion app on iPhone
Update Motion app to the Latest Version for iOS
Uninstall and reinstall Motion iPhone app
Update your iPhone to the latest iOS version

Fix Motion on iPhone unable to connect to server/internet connection issues::

To resolve Motion network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Motion black/white screen (blank screen) on iPhone:

Follow the Motion iOS app troubleshooting guide Here →

Motion Android App Issues and Solutions

Fix Motion not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Motion app issues:

Force Stop the Motion App
1. On android, goto "Settings" » click Motion app. » click "Force Stop".

Update Motion to the latest version on PlayStore

Clear Motion App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Motion app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Motion.

Fix Motion unable to contact server/ Motion internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Motion » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Motion » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Motion on android.

Solve Motion black/white screens issue on Android:

Follow the Motion android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Superapp Labs, developers of Motion.

About this app

Just enter a few keywords, and our AI takes care of the rest—no video editing skills needed. • AI Hug: Bring your cherished memories to life like never before. • Animate Your Photos: Watch your pictures come alive with AI-powered animations! • Create Your AI Avatar: Turn your photos into personalized AI avatars. • Text to Video Transformation: Type your story, and our AI will transform it into a captivating video like you’ve never seen before. • Realistic & Engaging: Our smart algorithms create videos that captivate, keeping viewers engaged with every event in the storyline. • Unleash Your Creativity: With a wide range of themes and styles, each video is unique and tailored to reflect your vision. • Share Your Masterpiece: Once your AI video is ready, it’s time to share it with friends and family! Generate stunning videos from simple text prompts or templates! Let our AI work its magic and create professional-quality videos effortlessly. Download this app now and create videos from text in seconds!