BDO Digital Banking app not working? crashes or has problems?

BDO Digital Banking Status

Published by on 2023-05-31

Easy and convenient banking anywhere, all the time with the BDO Digital Banking
App! • Manage and keep tabs on all your accounts, including transactions
from the past three months. • Send money to any BDO account using account
numbers or their linked mobile number or email address for free! • Send money
to other banks with InstaPay.


I have a problem with BDO Digital Banking

Are you having issues? Select the issue you are having below and provide feedback to BDO Digital Banking.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
109.1%

Crashes
45.5%

Not working
27.3%

Payments
27.3%


Reported Issues: 12 Comments

By Reydin   8 months ago


Can't log in always error shows below: Sorry, we're unable to do that right now, please try again later. Info: 002-2 what to do when encounter this error?

By DANTE Tagudin   8 months ago


The apps is closing before I finish my transaction on sending money.

By Rosalinda Lagpao   9 months ago


Always Error code11

By Arnold Valdellon Reyes   1 year ago


I cannot access my online banking in the BDO online app. It was giving me an ERR002-2 code.

By Anne laurente   1 year ago


D ako makapagog in sa bdo online banking,ang nalabas eh eh check ur online dugital bangking faqs

By Robel M. Dela Paz   1 year ago


What is the ERR007-500?

By maricel achas   1 year ago


I can't log in to my BDO online banking,it was written check the BDO digital faqs err007-500.please help me to log in please

By Anna Liza San Miguel   1 year ago


I cant open my bdo online coz its always written...the transaction is not allowed. Please check bdo digital banking faqs for details. Err002-2

By Ian Marbibi   1 year ago


Before the BDO mobile application update of July 27th, 2022 my BDO mobile app is working as expected. I am living in Japan now and I am conveniently managing my BDO accounts in the Philippines using mobile app but after BDO asked for the location everything messed up. Release: BDO Mobile Application update feature involved the location of the user to authenticate using trusted location. Problem: Users outside the Philippines or the expected location are automatically locked-out and cannot use the mobile app. Workaround: Use PC / Laptop Online BDO banking, OTP sending is required from your mobile in the Philippines. Solution: Unknown ??? or return the version back to the user-friendly version Hardship: Users outside the trusted location cannot use the mobile app

By Jasmin Andaya   1 year ago


I cannot access my bdo digital app. Its always showed “Bdo under maintenance like everyday since july 1st 2022. When i used browser like google it worked but i need my app for easy access. Please help me with this.

By Eli mae   1 year ago


Hi BDO . What happen to your app system . Ive been trying to sign in many time this week, re install the app, but i still couldn't log in. I needed my app to work asap. It's always saying system error or maintenance like everyday. I've waited another week to log in again, but system error ulet. This is crazy. I can log in to my account using google browser and it worked. But my app is messed up. Very inconvenient. Please notice my concern. Looking forward. Thanks

By PERSIVAL DOMINGO UCOL   1 year ago


Hello! Paki ayos naman po app niyo. Napaka hirap mag add device. Kung hindi add device ang issue, pahirapan naman mag log in.


Common dislikes about BDO Digital Banking app

- Have to update online password

- Does not work with iOS 14

- Instapay transfers have P100 charge

- Asks for more information when using existing transfer templates

- Cannot copy and paste account numbers and payment amounts

- Have to change password and update credentials every two weeks

- Cannot save face scan or fingerprint option

- Have to submit several requirements when contacting customer service



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Common BDO Digital Banking Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at BDO Unibank, Inc., developers of BDO Digital Banking.


100% Contact Match

Developer: BDO Unibank, Inc.

E-Mail: [email protected]

Website: Visit BDO Digital Banking Website



About this app

Easy and convenient banking anywhere, all the time with the BDO Digital Banking App! • Manage and keep tabs on all your accounts, including transactions from the past three months. • Send money to any BDO account using account numbers or their linked mobile number or email address for free! • Generate a QR code and use it to withdraw from QR-enabled ATMs!  No card needed - just scan the code with your phone. • Pay bills from your phone to over 600 merchants - no need to register billers in ATMs or branches. • Reload your prepaid mobile SIM whether you’re a Globe, TM, SMART, or Talk and Text. • Protect your accounts through security features like setting transaction limits or locking cards.  Download the BDO Digital Banking App and sign up today! 



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