BDO Digital Banking app not working? crashes or has problems?

BDO Digital Banking Status


I have a problem with BDO Digital Banking

Are you having issues? Select the issue you are having below and provide feedback to BDO Digital Banking.



⚠️ Most reported problems ⚠️
Crashes
49.2%

Something else
19.7%

Not working
11.5%

Login
8.2%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of BDO Digital Banking Problems 🔥

- Have to update online password

- Does not work with iOS 14

- Instapay transfers have P100 charge

- Asks for more information when using existing transfer templates

- Cannot copy and paste account numbers and payment amounts

- Have to change password and update credentials every two weeks

- Cannot save face scan or fingerprint option

- Have to submit several requirements when contacting customer service

📋 12 Reported Issues:

R
Reydin 2023-08-02

Can't log in always error shows below: Sorry, we're unable to do that right now, please try again later. Info: 002-2 what to do when encounter this error?

D
DANTE Tagudin 2023-07-22

The apps is closing before I finish my transaction on sending money.

R
Rosalinda Lagpao 2023-07-14

Always Error code11

A
Arnold Valdellon Reyes 2022-10-03

I cannot access my online banking in the BDO online app. It was giving me an ERR002-2 code.

A
Anne Laurente 2022-09-25

D ako makapagog in sa bdo online banking,ang nalabas eh eh check ur online dugital bangking faqs

R
Robel M. Dela Paz 2022-09-23

What is the ERR007-500?

M
Maricel Achas 2022-09-20

I can't log in to my BDO online banking,it was written check the BDO digital faqs err007-500.please help me to log in please

A
Anna Liza San Miguel 2022-09-01

I cant open my bdo online coz its always written...the transaction is not allowed. Please check bdo digital banking faqs for details. Err002-2

I
Ian Marbibi 2022-08-01

Before the BDO mobile application update of July 27th, 2022 my BDO mobile app is working as expected. I am living in Japan now and I am conveniently managing my BDO accounts in the Philippines using mobile app but after BDO asked for the location everything messed up. Release: BDO Mobile Application update feature involved the location of the user to authenticate using trusted location. Problem: Users outside the Philippines or the expected location are automatically locked-out and cannot use the mobile app. Workaround: Use PC / Laptop Online BDO banking, OTP sending is required from your mobile in the Philippines. Solution: Unknown ??? or return the version back to the user-friendly version Hardship: Users outside the trusted location cannot use the mobile app

J
Jasmin Andaya 2022-07-21

I cannot access my bdo digital app. Its always showed “Bdo under maintenance like everyday since july 1st 2022. When i used browser like google it worked but i need my app for easy access. Please help me with this.

E
Eli Mae 2022-07-11

Hi BDO . What happen to your app system . Ive been trying to sign in many time this week, re install the app, but i still couldn't log in. I needed my app to work asap. It's always saying system error or maintenance like everyday. I've waited another week to log in again, but system error ulet. This is crazy. I can log in to my account using google browser and it worked. But my app is messed up. Very inconvenient. Please notice my concern. Looking forward. Thanks

P
PERSIVAL DOMINGO UCOL 2022-07-04

Hello! Paki ayos naman po app niyo. Napaka hirap mag add device. Kung hindi add device ang issue, pahirapan naman mag log in.

Showing 1-12 of 12 reported issues:

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Developer: BDO Unibank, Inc.

E-Mail: callcenter@bdo.com.ph

Website: 🌍 Visit BDO Digital Banking Website