Contact BDO Digital Banking Support
Company Name: BDO Unibank, Inc.
About: Easy and convenient banking anywhere, all the time with the BDO Digital Banking
App!
• Manage and keep tabs on all your accounts, including transactions
from the past three months.
• Send money to any BDO account using account
numbers or their linked mobile number or email address for free!
• Send money
to other banks with InstaPay.
BDO Digital Banking Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with BDO Digital Banking. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact BDO Digital Banking. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Read 3 Customer Service Reviews 😭😔💔
Worst banking ap!
by Bbvvfdddfghh
This is the worst banking ap I ever used. Once I create password and user name it’s only good for 2 weeks then I’m forced to “update” my information. The app tells me I can’t log into my bank unless I update to latest version yet I already have the latest version and there’s no way to update it. This app is a huge headache and it’s extremely frustrating having to change my passwords every couple weeks. If you choose to use face scan or fingerprint to log in it won’t let you save your option, it gets deleted every time you login. When I call customer support to ask why I can’t access my account they tell me to delete the ap and re-download but it never works. I have to re-set my entire account and create a whole new account that is only valid for 3-14 days before BDO decides to lock me out again. Terrible banking experience!
WORST ONLINE BANKING APP
by Sprtndsky
I was able to do online banking before with no problem encountered. But one day, they require me to change password and update my credentials. For me, to be able to use online Banking again, I oblige to their requirement, but after I finished updating everything, I received an email stating that it was a successful update, then, I received another email which informs me that my request for BDO personal online Banking UNENROLLMENT has been approved which I never made such request. I made an attempt to contact BDO CS, but I was dismayed to know that I have to start all over again by submitting several requirements which is almost impossible to complete since I’m based abroad. I’m thinking about completely closing my account when I get back.
iOS 14 compatible but won’t work
by HRoa8
You say you guys have updated to be compatible to iOS 14, but the problem is that you can’t even log in cause it gives you an error of system down. I’ve uninstalled and reinstalled it several times and still no luck in logging in unless you log in via desktop or laptop. Who has time to stay put and use a laptop nowadays? Everybody is on the go with their phones. I never had problems before with the app. I’ve always used it for YEARS. And now I can’t even log in.
Please resolve this issue it’s really bothersome. I don’t wanna be lugging around my laptop with me everywhere I go just to be able to log into my account🤦🏻♀️ That is why there is the app.🤨
Have a Problem with BDO Digital Banking? Report Issue
Why should I report an Issue with BDO Digital Banking?
- Pulling issues faced by users like you is a good way to draw attention of BDO Digital Banking to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a BDO Digital Banking customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using BDO Digital Banking.
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