Contact Bitfinex Support
Company Name: Bitfinex
About: Bitfinex is a digital asset trading platform offering state-of-the-art services for digital currency
traders and global liquidity providers.
Headquarters: Taipei, T'ai-pei, Taiwan.
Bitfinex Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Bitfinex
Verified email ✔✔
E-Mail: mobile-app@bitfinex.com
Website: 🌍 Visit Bitfinex Website
Privacy Policy: https://www.bitfinex.com/legal/privacy
Developer: Bitfinex
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Privacy & Terms:
https://www.bitfinex.com/legal/exchange/terms
3 Most reported problems 😔💔
Please make a real iPhone app
by Username Not Taken (smsg)
The Bitfinex app seems to be kind of a website. When you are in a hurry to trade, it does not easily login, provide the current prices, show the orders placed or even submit the orders. By the time the data loads or is submitted, you are often late. I use other trading apps that are iOS native and I have no such issues. They work in real time.
It would also be great to be able to enter the amounts of the trade in fiat since I have to calculate this every time and it slows me in making the order.
To sum up: The app is at this point unreliable. It even became unavailable this week in the middle of a market crash, which is simply unacceptable. In my experience, there is ample room for be improvement. Please Bitfinex, make a better app. Thank you.
Worst and Most Annoying Exchange
by Frt25044
What is this garbage 2fa system? I finished registering and when I tried logging in it sent me an email to confirm my login. When I opened it I had to login again. But guess what? It requested ANOTHER confirmation link within that confirmation link. So now I’m stuck in a cycle where I can’t even login to my account after signing up. Now I can see why this exchange is so unpopular.
No help , no support email only FAQ to suffer through
by Thinkroymaldo
I am trying to set up a account with these people and all I get is sent to a page ask me if I want PRO or LITE version. All they have is a FAQ listing and no support email of talk with . I can’t even get started with these people and it’s not my fault.
Have a Problem with Bitfinex: Trade Digital Assets? Report Issue
Why should I report an Issue with Bitfinex: Trade Digital Assets?
- Pulling issues faced by users like you is a good way to draw attention of Bitfinex: Trade Digital Assets to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Bitfinex: Trade Digital Assets customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Bitfinex: Trade Digital Assets.
