Rent the Runway (RTR) Software

I’m a first time RTR customer and I am beyond impressed with this service, the value, the app, the response time, the intuitive ease of use, and the relatability of this company!!!! I live and work in yoga gear and jeggings; but, I have lots of occasions that need a more dressy attire. I hate the fast fashion and it’s I’ll fitting, poor fabric, planet destroying effects, but if you need a quick dress for an event - what can you do!? You can use Rent The Runway!! I’m a short, size 4-6 but busty - most things need tailoring- but this company finds a way to make a rented outfit work without tailoring! Next day delivery if it doesn’t fit?? The delivery was on the doorstep before I was up for the day! I’m a devoted customer now, and not just because they also ship in a black canvas, reusable case; but because I am truly receiving a true value for my money and know that I am in good hands. Thank you!!

I am shocked at how easy this process was. They have the perfect filters that really allow you to hone in on the perfect attire, especially for a Libra as indecisive as me! That also brings me to the matching jewelry! I went from necklace to bracelet to earrings like Bing-Bang-Boom!! Let me also mention that it’s pretty amazing and actually a rare occasion when you can have another size sent along free of charge, just in case. That is extremely important for a curvy mama like me! The best part of it all, the pricing! I got a beautiful, elegant gown, necklace, bracelet, 2 pairs of earrings and hand bag, all for $170 because I also signed up for the annual subscription which is less than $30/yr!! That means free shipping and free insurance on all items. The only bad part of my experience was not having known about this sooner. Can’t wait to receive my package!!!

I have had RTR unlimited for about 3 months now. I have had both successful rentals and issues with shipments. Over all I would say it’s a good service and worth the $, customer service is generally pretty good but it’s very annoying when I start a conversation with one rep and then have 3 other people responding. I have to repeat myself over and over to get anything done. The main reason I am writing this review is because I really rely on others to review the items in order to decide what to rent and which size, but more than half the time I submit a review through the RTR app it doesn’t post. When I go back to see my reviews it appears I haven’t reviewed many items. I have tried to review every single item, but it seems to delete them constantly. I have reviewed some items several times and they just don’t seem to stick. Please fix this for my sanity and to help others determine which items and sizes to rent!!!