Rent the Runway (RTR) app not working? crashes or has problems?

Rent the Runway (RTR) Status


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⚠️ Most reported problems ⚠️

Not working
50.0%

Login
33.3%

Connection
16.7%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Rent the Runway (RTR) Problems 😠👌🔥

- Slow scanning of returns

- Unhelpful customer service

- Unavailable managers

- Wild goose chase to track down item

- Glitch in system with address entry

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Common Rent the Runway (RTR) Problems & Solutions. Troubleshooting Guide

       


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About this app

You can rent items for 4 or 8 days, a free backup size is included in every order to make sure you’re covered.  To start, you can get up to 4, 8, or 16 items for the month. 4 items are included in each shipment and you can swap for new items whenever it makes sense in your schedule.  Whether you're looking to rent or buy pre-loved items, consider us your one-stop shop.  With a monthly subscription you’ll have access to thousands of designer styles to rent on rotation.  Reserve items in advance to lock in styles ahead of time.  You can always purchase items that you want to keep forever.  Free shipping, rental coverage and dry cleaning are included on all rentals.  We’ll help you keep track of how many shipments you have available, and when new ones will unlock.  Get designer deals at a great discount while helping extend the lifecycle of garments.  We won’t send you a box full of random stuff – what you wear is always *your* choice.  Not ready to become a member? Try a one-time rental!  Memberships are flexible to fit your lifestyle.  So don’t stress about small spills. Seriously.