Rent the Runway (RTR) app not working? crashes or has problems?

Rent the Runway (RTR) Status

Last Updated on 2026-03-02 by Rent the Runway

I have a problem with Rent the Runway (RTR)

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3 User reports:
App has problems

User reports 3

3 Problems reported in the last 24 hours

Most reported problems

Connection

33.3%

Crashes

33.3%

Not working

33.3%

Summary of Rent the Runway (RTR) Problems 🔥

- Slow scanning of returns

- Unhelpful customer service

- Unavailable managers

- Wild goose chase to track down item

- Glitch in system with address entry

Have a Problem with Rent the Runway (RTR)? Report Issue

Common Rent the Runway (RTR) Problems & Solutions. Troubleshooting Guide

Table of Contents:

Rent the Runway (RTR) iPhone Issues and Solutions

Rent the Runway (RTR) iOS app crashes, not working, errors
Rent the Runway (RTR) iOS app network issues
Rent the Runway (RTR) on iOS has black/white screen

Rent the Runway (RTR) Android App Issues and Solutions

Rent the Runway (RTR) has errors/crashing/not working
Rent the Runway (RTR) server network connectivity issues
Rent the Runway (RTR) has black screen

⚠️ Troubleshoot | Fix Now in One Click

Rent the Runway (RTR) iPhone Issues and Solutions

How to fix Rent the Runway (RTR) app crashes or not working on Iphone (iOS):

Close and restart the Rent the Runway (RTR) app on iPhone
Update Rent the Runway (RTR) app to the Latest Version for iOS
Uninstall and reinstall Rent the Runway (RTR) iPhone app
Update your iPhone to the latest iOS version

Fix Rent the Runway (RTR) on iPhone unable to connect to server/internet connection issues::

To resolve Rent the Runway (RTR) network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Rent the Runway (RTR) Android App Issues and Solutions

Fix Rent the Runway (RTR) not working on Android, crashes, errors or is unresponsive:

Force Stop the Rent the Runway (RTR) App
1. On android, goto Settings » Rent the Runway (RTR) » click [Force Stop]

Update Rent the Runway (RTR) to the latest version on PlayStore

Clear Rent the Runway (RTR) App Cache and Data:
1. On android, goto Settings » Apps » Rent the Runway (RTR) » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Rent the Runway (RTR).

Fix Rent the Runway (RTR) unable to contact server/ Rent the Runway (RTR) internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Rent the Runway (RTR) » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Rent the Runway (RTR) » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Rent the Runway (RTR)

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Developer: StyleTheory Private Limited

‼️ Outages Happening Right Now

Mar 31, 2026, 01:40 AM
a iOS user from Bowie, United States reported problems with Rent the Runway (RTR) : Connection
Oct 16, 2025, 02:18 AM
a iOS user from Westwood, United States reported problems with Rent the Runway (RTR) : Crashes
Oct 13, 2025, 08:14 PM
a Mac user from New Orleans, United States reported problems with Rent the Runway (RTR) : Not working
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