Barceló Hotel Group Reviews

Published by Barceló Hotel Group on 2024-08-29

🏷️ About: The Barceló App is designed to enhance the guest experience in any hotel that belongs to the Barceló Group through any of their brands, be it Royal Hideaway, Barceló, Occidental or Allegro. The app offers a range of features that allow guests to make bookings, request services, and access information about the hotel and its facilities. The app also provides guests with information about the local area and tours around the destination.

Rating 4.5/5

Safety Score: 53.2/100

Legitimacy Score: 77.6/100

Overall Customer Experience 😎

😎👌🔥 Positive experience

42.8%

👿🤬😠 Negative experience

37.6%

🙄💅🫥 Neutral

19.6%

~ from Justuseapp.com NLP analysis of 348 combined software reviews.

🥺 🗣️ Share your Experience & Warn Others

Summary of Customer Reviews (Takeaways): 💎

- Easy access to reservations

- Log in only needs to be done once

Read 12 Customer Service Reviews 👿🤬😡😠💢😤

4.5 out of 5

Not useful at all

2022-05-31

by Miamimum

If you want to access your reservations forget about it! You have to go through multiple windows and log in every time you open BarcelóHotelGroup . Easier to forego BarcelóHotelGroup and just go to the website on your browser.

DO NOT TRUST this app

2022-07-02

by Yogi Jj

We made 7am reservation through BarcelóHotelGroup and received confirm message. However, when we went to their reception at 7am, they told us “we will start from 9am”.
BarcelóHotelGroup is super crazy, DO NOT TRUST & DO NOT USE BarcelóHotelGroup!!!

Barcelo grand Barvaro

2022-08-02

by Lanny1993

BarcelóHotelGroup is not working for this hotel. Barcelo Bavaro Beach or Barcelo Bavaro Palace. It would be nice to view hotel before traveling there

Super sensitive or slow

2022-09-03

by Infamoussh

Very sensitive or slow to touch

🥺 🗣️ Share your Experience & Warn Others »

Frequently crashes and not very practical

2022-10-05

by Marcella Monico

BarcelóHotelGroup crashes freezes and crashes more often than not and is very complicated. Needs a major overhaul if this company really wants people to use it.

Can't log in

2022-11-05

by Christine7731

Just downloaded BarcelóHotelGroup and it won't let me log in. Keeps jumping back to the log in/ sign up page.

App not working

2022-12-07

by Nenebr

Trying to view the Barceló Maya Palace but it says “this hotel will be available soon” for 2weeks now. Please fix

App don’t work for Barcelo Bavaro Beach or Palace

2023-01-07

by UnrulyOne :)

BarcelóHotelGroup does not work for the Barcelo Bavaro Palace or Beach Adult Side. It used to but now it says hotel not found. I will be returning here and would like BarcelóHotelGroup to work.

Not available

2023-02-08

by Awequesome!!!

No hotel is available to view activities happening. Waste of a download.

🥺 🗣️ Share your Experience & Warn Others »

App doesn’t work

2023-03-12

by Pleasechooseanother1234567890

I just downloaded this and BarcelóHotelGroup doesn’t work. The main screen opens and says “loading” but nothing ever happens. 👎

Don’t waste time

2023-04-10

by WAKY94

The only information that is somewhat complete is the kids club schedule. Times and activities are not 100% accurate. NO OTHER info is in BarcelóHotelGroup . No shows, activities, etc...

Crashes, logs out

2023-05-12

by Vict0rya

BarcelóHotelGroup is a joke. It simply connects to website, but unlike a stable browser BarcelóHotelGroup crashes and logs out from the account. You have to enter login info over and over again

Is Barceló Hotel Group Safe? 🤗🙏

Yes. Barceló Hotel Group is very safe to use. This is based on our NLP (Natural language processing) analysis of over 348 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.5/5 . Justuseapp Safety Score for Barceló Hotel Group Is 53.2/100.

Is Barceló Hotel Group Legit? 💯

Yes. Barceló Hotel Group is a totally legit app. This conclusion was arrived at by running over 348 Barceló Hotel Group User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Barceló Hotel Group Is 77.6/100..

Is Barceló Hotel Group not working? 🚨

Barceló Hotel Group works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.