Contact Barceló Hotel Group Support
Company Name: Barceló Hotel Group
About: Welcome to the Barceló App!
Discover a new way to make your stay in our
hotels even more unforgettable. We encourage you to make the most of our hotels
by using our app.
Barceló Hotel Group Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: app@barcelo.com
Website: 🌍 Visit Barceló Hotel Group Website
Privacy Policy: https://www.barcelo.com/es/informacion-general/politica-privacidad
Developer: Barceló Hotel Group
4 Most reported problems 😔💔
I have tried to lodge a complaint, but your customer portal does not accept it.
Not useful at all
by Miamimum
If you want to access your reservations forget about it! You have to go through multiple windows and log in every time you open the app. Easier to forego the app and just go to the website on your browser.
Frequently crashes and not very practical
by Marcella Monico
The app crashes freezes and crashes more often than not and is very complicated. Needs a major overhaul if this company really wants people to use it.
Crashes, logs out
by Vict0rya
This app is a joke. It simply connects to website, but unlike a stable browser the app crashes and logs out from the account. You have to enter login info over and over again
Have a Problem with Barceló Hotel Group? Report Issue
Why should I report an Issue with Barceló Hotel Group?
- Pulling issues faced by users like you is a good way to draw attention of Barceló Hotel Group to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Barceló Hotel Group customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Barceló Hotel Group.
