TCS New York City Marathon Status

Last Updated on 2024-10-21 by New York Road Runners, Inc.

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Common TCS New York City Marathon Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot TCS New York City Marathon app on iOS and Android devices. Solve all TCS New York City Marathon app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

TCS New York City Marathon iPhone Issues and Solutions

TCS New York City Marathon iOS app crashes, not working, errors
TCS New York City Marathon iOS app network issues
TCS New York City Marathon on iOS has black/white screen

TCS New York City Marathon Android App Issues and Solutions

TCS New York City Marathon has errors/crashing/not working
TCS New York City Marathon server network connectivity issues
TCS New York City Marathon has black screen

TCS New York City Marathon iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever TCS New York City Marathon app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix TCS New York City Marathon app crashes or not working on Iphone (iOS):

Close and restart the TCS New York City Marathon app on iPhone
Update TCS New York City Marathon app to the Latest Version for iOS
Uninstall and reinstall TCS New York City Marathon iPhone app
Update your iPhone to the latest iOS version

Fix TCS New York City Marathon on iPhone unable to connect to server/internet connection issues::

To resolve TCS New York City Marathon network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix TCS New York City Marathon black/white screen (blank screen) on iPhone:

Follow the TCS New York City Marathon iOS app troubleshooting guide Here →

TCS New York City Marathon Android App Issues and Solutions

Fix TCS New York City Marathon not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent TCS New York City Marathon app issues:

Force Stop the TCS New York City Marathon App
1. On android, goto "Settings" » click TCS New York City Marathon app. » click "Force Stop".

Update TCS New York City Marathon to the latest version on PlayStore

Clear TCS New York City Marathon App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "TCS New York City Marathon app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch TCS New York City Marathon.

Fix TCS New York City Marathon unable to contact server/ TCS New York City Marathon internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click TCS New York City Marathon » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got TCS New York City Marathon » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch TCS New York City Marathon on android.

Solve TCS New York City Marathon black/white screens issue on Android:

Follow the TCS New York City Marathon android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at New York Road Runners, Inc., developers of TCS New York City Marathon.

About this app

Track your favorite runners and stay up to speed on race-week and race-day events with the TCS New York City Marathon App Powered by Tata Consultancy Services. Family and friends can celebrate and cheer on their runner with this free app that features runner-tracking capabilities including on-map tracking, uninterrupted coverage of the four professional divisions, live feeds from the course, pro-athlete bios, and essential race-day information.