Filemail app not working? crashes or has problems?

Filemail Status

Last Updated on 2024-09-26 by Filemail.com

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6 User reports:
App has problems

User reports 6

⚠️ Most reported problems ⚠️

Not working

37.5%

25.0%

Something else

25.0%

Crashes

12.5%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of Filemail Problems 🔥

- Issue when trying to upload 70+ photos at once

- Have to buy before being able to see if it works

- Unable to save files anywhere

📋 2 Reported Issues:

Darryl Rowe 2024-04-11

Using the FileMail Desktop to Automate downloads 24/7 to a Server folder that is scanned by an automated OCR/routing solution. In the last 1.75 weeks it has left 7 download folders in the destination folder with 0 bytes, with absolutely no Properties/Security information, and they cannot be removed by regular users or Domain Administrators. I've been dragging the folder it is in to another folder and putting in another "clean" input folder in its place. I've noticed in FileMail Desktop that when I go into it there are Ongoing transfers listed (as completed, so why doesn't it release them when it is finished?). Any Clues?

David 2023-02-23

I'm trying to upload more files to send on the filemail phone app but it won't allow me. When I click on "add more files" it only shows me files I've previously uploaded. It won't let me add any more files from my phone.

Showing 1-2 of 2 reported issues:

Have a Problem with Filemail – File Transfer App? Report Issue

Common Filemail Problems & Solutions. Troubleshooting Guide

Table of Contents:

Filemail iPhone Issues and Solutions

Filemail iOS app crashes, not working, errors
Filemail iOS app network issues
Filemail on iOS has black/white screen

Filemail Android App Issues and Solutions

Filemail has errors/crashing/not working
Filemail server network connectivity issues
Filemail has black screen

⚠️ Troubleshoot | Fix Now in One Click

Filemail iPhone Issues and Solutions

How to fix Filemail app crashes or not working on Iphone (iOS):

Close and restart the Filemail app on iPhone
Update Filemail app to the Latest Version for iOS
Uninstall and reinstall Filemail iPhone app
Update your iPhone to the latest iOS version

Fix Filemail on iPhone unable to connect to server/internet connection issues::

To resolve Filemail network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

Filemail Android App Issues and Solutions

Fix Filemail not working on Android, crashes, errors or is unresponsive:

Force Stop the Filemail App
1. On android, goto Settings » Filemail » click [Force Stop]

Update Filemail to the latest version on PlayStore

Clear Filemail App Cache and Data:
1. On android, goto Settings » Apps » Filemail » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Filemail.

Fix Filemail unable to contact server/ Filemail internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click Filemail » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Filemail » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Filemail