DING app not working? crashes or has problems?

DING Status

Last Updated on 2023-10-13 by Donau-Iller-Nahverkehrsverbund-GmbH

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12 User reports:
App has problems

User reports 12

⚠️ Most reported problems ⚠️

Not working

50.0%

Connection

33.3%

8.3%

Screen

8.3%

problems reported in the last 24 hours

24 hour clock ⏰

Have a Problem with DING? Report Issue

Common DING Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot DING app on iOS and Android devices. Solve all DING app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

DING iPhone Issues and Solutions

DING iOS app crashes, not working, errors
DING iOS app network issues
DING on iOS has black/white screen

DING Android App Issues and Solutions

DING has errors/crashing/not working
DING server network connectivity issues
DING has black screen

DING iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever DING app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix DING app crashes or not working on Iphone (iOS):

Close and restart the DING app on iPhone
Update DING app to the Latest Version for iOS
Uninstall and reinstall DING iPhone app
Update your iPhone to the latest iOS version

Fix DING on iPhone unable to connect to server/internet connection issues::

To resolve DING network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix DING black/white screen (blank screen) on iPhone:

Follow the DING iOS app troubleshooting guide Here →

DING Android App Issues and Solutions

Fix DING not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent DING app issues:

Force Stop the DING App
1. On android, goto "Settings" » click DING app. » click "Force Stop".

Update DING to the latest version on PlayStore

Clear DING App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "DING app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch DING.

Fix DING unable to contact server/ DING internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click DING » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got DING » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch DING on android.

Solve DING black/white screens issue on Android:

Follow the DING android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Donau-Iller-Nahverkehrsverbund-GmbH, developers of DING.

About this app

Die this app-App ist das kostenlose Fahrplan-Auskunftssystem für den öffentlichen Personennahverkehr (ÖPNV) in Ulm und den Landkreisen Alb-Donau, Biberach und Neu-Ulm. Zur Nutzung aller Funktionen ist eine Datenverbindung ins Internet sowie GPS-Empfang notwendig. Abfahrten und Verbindungen von Bussen und Bahnen im this app lassen sich einfach und individuell abrufen. Je nach Verfügbarkeit werden auch Echtzeitinformationen (tatsächliche Fahrtzeiten) angezeigt. Die Nutzung der Ortungsfunktion erlaubt es, Ihren Standort als Startpunkt in der Fahrtauskunft zu nutzen. Orientierungskarten helfen bei der Auswahl der nächsten Haltestelle und zeigen Fußwege zur Zieladresse. Es findet kein Standort-Tracking und keine Auswertung Ihres Aufenthaltsortes statt. Ausgewählte Verbundfahrscheine können als HandyTicket in der App gekauft werden. Für den Ticketkauf ist eine Registrierung erforderlich. Alle Angaben und Auskünfte erfolgen ohne Gewähr.