Halan Status

Last Updated on 2025-02-12 by halan inc.

I have a problem with Halan

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User reports:
No current problems

- App crashes on iOS 12.5.5.

- App opens and closes immediately.

- No user guide available to assist with bill payments.

- App provides errors when attempting to pay bills.

- App does not use Google Maps, which is more suitable for Sudan.

- Drivers accept rides but do not move or answer the phone.

- Some drivers have their phones switched off.

- Poor customer service, with long wait times and no response.

- App is inconvenient to download.

- No drivers are found when using the app.

- Registration process is difficult.

- App does not work after downloading.

Common Halan Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Halan network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Halan App
1. On android, goto Settings » Halan » click [Force Stop]

Clear Halan App Cache and Data:
1. On android, goto Settings » Apps » Halan » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Halan.

On android, goto Settings » Apps or Manage Apps tab.
Click Halan » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Halan » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Halan