IVPN app not working? crashes or has problems?

IVPN Status

Published by Privatus Limited on 2023-12-05

Secure, private VPN with fast WireGuard connections and ad blocker. Privacy
friendly account creation - no email address needed.

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Common dislikes about IVPN app

New version is fatally broken

- When leaving WiFi and picking up 5g the internet connection breaks and never returns

- Coming back to WiFi from 5g also fails

Have a Problem with IVPN - Secure VPN for Privacy? Report Issue

Common IVPN Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot IVPN app on iOS and Android devices. Solve all IVPN app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

IVPN iPhone Issues and Solutions

IVPN iOS app crashes, not working, errors
IVPN iOS app network issues
IVPN on iOS has black/white screen

IVPN Android App Issues and Solutions

IVPN has errors/crashing/not working
IVPN server network connectivity issues
IVPN has black screen

IVPN iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever IVPN app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix IVPN app crashes or not working on Iphone (iOS):

Close and restart the IVPN app on iPhone
Update IVPN app to the Latest Version for iOS
Uninstall and reinstall IVPN iPhone app
Update your iPhone to the latest iOS version

Fix IVPN on iPhone unable to connect to server/internet connection issues::

To resolve IVPN network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix IVPN black/white screen (blank screen) on iPhone:

Follow the IVPN iOS app troubleshooting guide Here →

IVPN Android App Issues and Solutions

Fix IVPN not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent IVPN app issues:

Force Stop the IVPN App
1. On android, goto "Settings" » click IVPN app. » click "Force Stop".

Update IVPN to the latest version on PlayStore

Clear IVPN App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "IVPN app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch IVPN.

Fix IVPN unable to contact server/ IVPN internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click IVPN » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got IVPN » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch IVPN on android.

Solve IVPN black/white screens issue on Android:

Follow the IVPN android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Privatus Limited, developers of IVPN.

100% Contact Match

Developer: Privatus GmbH

E-Mail: [email protected]

Website: Visit IVPN Website

About this app

Browse privately and improve Wifi security using our third party audited VPN service and open-source apps. this app supports OpenVPN, IPSec with IKEv2 and WireGuard protocols on iOS. This is more than just business to us – it's our mission to help you improve your privacy and security a society dominated by always-on surveillance. Our recent milestones include implementing WireGuard VPN protocol to all this app applications (first of VPN providers), undergoing an extensive audit conducted by independent auditors (cure53) and open-sourcing all this app clients. Hide your IP to prevent websites snooping on you with this app. - No false promises (e. g. this app was founded in 2009 with a mission of protecting individual privacy. Improve your data privacy with a private connection on your iPhone and iPad. Our team includes information security experts and privacy advocates who are working towards a surveillance-free future. Privacy friendly account creation - no email address needed. Hide your connection and protect your private data from your ISP by using our fast VPN. Secure, private VPN with fast WireGuard connections and ad blocker. Review our clear, simple privacy policy: app. Secure VPN for browsing at WiFi hotspots, airports and hotels. We believe that everybody has the right to freedom of opinion and expression online without interference. We're determined to preserve your right to that freedom. WireGuard® is a registered trademark of Jason A. Donenfeld.