MyTherapy app not working? crashes or has problems?

MyTherapy Status


I have a problem with MyTherapy

Are you having issues? Select the issue you are having below and provide feedback to MyTherapy.




⚠️ Most reported problems ⚠️

Not working
55.4%

Crashes
12.5%

Something else
12.5%

Login
8.9%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of MyTherapy Problems 😠👌🔥

- No notes area in reminders

- Hard to clear items

- Alarm doesn't go off on next pill if previous pill is missed

- Unable to edit medication from every other day to Mon, Wed, Fri

  7 Reported Issues: 😵🆘🛟🚨📢

Tim Connell
2024-03-25

The app is not providing an audio alert as it used to. I deleted it and re-installed but still no audio. Had been working for several months previously. Thank-you

Danna J
2024-01-15

Kicked me out as if I didn’t have any medications listed. Basically will have to start over.

Mr Peter Steele
2023-11-02

When updating medication message error occurred doesn't update

Eddie Leverett Jr
2023-03-02

When I go to print report it’s saying server error. I have iPhone 14 IOS 16.3.1

Mike Park
2022-07-01

My therapy app doesn't give me any further alerts if I missed the first one?

Mike Park
2022-06-09

My Therapy reminder doesn’t repeat on my moto 6 phone if I miss or forget to take my medicine.?

Helen Bell
2022-05-02

Cannot disconnect it

Showing 1-7 of 7

Have a Problem with MyTherapy: Medication Reminder? Report Issue




Common MyTherapy Problems & Solutions. Troubleshooting Guide

       


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at smartpatient GmbH, developers of MyTherapy.


Verified email  

Contact e-Mail: [email protected]




About this app

The most recent study, performed by world-renowned research hospital Charité Berlin, found an improvement in medication adherence and physical activity in patients with lipid metabolism conditions.  The information from all these features can be compiled into a comprehensive health report emailed to you in PDF format, making it easy to share with your doctor or pharmacist. this app delivers all these features in a simple, easy-to-use, and accessible interface.  With support ranging from birth control pills to insulin injections and a comprehensive database of both prescription and over-the-counter medications, this app is simple to use and built to suit anyone’s needs.  Now you can manage your meds and track your measurements and symptoms all in one place. - Wide range of measurements for all conditions (diabetes, rheumatoid arthritis, anxiety, depression, hypertension, multiple sclerosis), e. g.  It strengthens our conviction to support people taking medications for chronic conditions and any other treatment needs.  Combining a pill tracker, mood tracker, and a health journal, this app enables you and your doctor to put your treatment’s success into perspective.  To ensure the safety, security, and privacy of your data, we never share or sell data to third parties, and adhere to strict European privacy laws.  In addition to reminders, you can track blood sugar levels, resting heart rate, and more than 20 other supported measurements.  A symptom and mood journal allows you to log both your physical and mental wellbeing, so you can track your treatment progress over time.  this app is an ad-free, award-winning pill reminder and medication tracker.  Our belief that this app can support people taking their medications is backed by academic research.  As well as a pill and medication reminder, you can use this app as an activity reminder to encourage a healthy lifestyle.  Whether it’s once or six times per day, remembering to take your medications as intended is not always easy. this app is here to help.  We are constantly striving to make this app the best medication reminder available.  Your ideas, suggestions, and feedback can be delivered directly through MyTherapy , or by emailing support@mytherapyapp. com.  Protecting your data is of the utmost importance to us.