The Library District Status

Last Updated on 2024-10-31 by Las Vegas-Clark County Library

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Common The Library District Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot The Library District app on iOS and Android devices. Solve all The Library District app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

The Library District iPhone Issues and Solutions

The Library District iOS app crashes, not working, errors
The Library District iOS app network issues
The Library District on iOS has black/white screen

The Library District Android App Issues and Solutions

The Library District has errors/crashing/not working
The Library District server network connectivity issues
The Library District has black screen

The Library District iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever The Library District app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix The Library District app crashes or not working on Iphone (iOS):

Close and restart the The Library District app on iPhone
Update The Library District app to the Latest Version for iOS
Uninstall and reinstall The Library District iPhone app
Update your iPhone to the latest iOS version

Fix The Library District on iPhone unable to connect to server/internet connection issues::

To resolve The Library District network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix The Library District black/white screen (blank screen) on iPhone:

Follow the The Library District iOS app troubleshooting guide Here →

The Library District Android App Issues and Solutions

Fix The Library District not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent The Library District app issues:

Force Stop the The Library District App
1. On android, goto "Settings" » click The Library District app. » click "Force Stop".

Update The Library District to the latest version on PlayStore

Clear The Library District App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "The Library District app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch The Library District.

Fix The Library District unable to contact server/ The Library District internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click The Library District » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got The Library District » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch The Library District on android.

Solve The Library District black/white screens issue on Android:

Follow the The Library District android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Las Vegas-Clark County Library, developers of The Library District.

About this app

Enjoy the Library District anytime, anywhere! • Browse our free weekly events & get push notifications. • Enjoy instant access to entertaining & educational online resources. Discover the power of your free library card in the palm of your hand!