LogMeIn Rescue Customer Reviews

LogMeIn Rescue Customer Reviews

Published by on 2026-03-19

🏷️ About: *ONLY DOWNLOAD IF DIRECTED TO DO SO BY A SUPPORT TECHNICIAN YOU TRUST* The Rescue + Mobile application allows support technicians to troubleshoot a problem you are having on your device. To use this application you must be receiving support from a technician who is using LogMeIn Rescue and will provide you a pin code to start the session.


       


Is LogMeIn Rescue Customer Safe to Use?

We Investigate the app owner's website (Secure.logmeinrescue.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


🤬 Negative experience
95.2%

😎 Positive experience
4.8%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 3,870 combined software reviews.

Is LogMeIn Rescue Customer Safe?
LogMeIn Rescue Customer does not appear safe based on available data.
4.8/100

  Safety Analysis »»

Is LogMeIn Rescue Customer Legit?
LogMeIn Rescue Customer does not appear legitimate based on our analysis.
4.8/100



Summary of Customer Reviews (Takeaways): 💎

- Helped soo many people by being able to see their problem 1st hand.

- Very helpful app and the design is great.



Read 20 Customer Service Reviews 😠💢

4.6 out of 5
Owned by evil Corp

Disgusted... They got me in and then raised my fees 10x. Bait and switch I tell you. Other companies will grandfather you in while these guys bait and switch.

Scammer

This is what scammers use. Use if you have money to give free to India.

Doesn’t work!

Won’t connect, useless app.

I want this off my apple store account immediately

A hacker is using this it isn’t on but it won’t come off my store page and I want that and other of the apps he purchased off of my account

Never could get it working. I downloaded the app after finding out I h tested positive for Covid.

Much more work needs to be done for reliability. Great idea but lacks enough testing to be effective fir the purpose it was intended.

Doesn’t work

LogMeInRescueCustomer is sketchy. My problem was not resolved by downloading LogMeInRescueCustomer if anything it made the process slower

Hackers used this to get into my iPhone e

I am upset that I thought I was receiving help and only to find out it was hackers who logged in on my device.

Total Scam

Guy tried to hack my phone and became argumentative when we questioned him and asked to speak with a supervisor and hung up. I ended the call ASAP.

No good

LogMeInRescueCustomer is very bad app because I got scammed by some scammers and they stole my money and seen every information I was entering.

Hackers

Hackers are using LogMeInRescueCustomer to gain access to people’s account!

Horrible

Scam. I need to find their office.

Terrible!!!’

This is utilized by hackers posing as apple support. DO NOT RECOMMEND

I would give a Zero if I could

LogMeInRescueCustomer doesn't do anything useful. The most important thing would be to allow the tech to see the iPad Screen as the user navigates an app. You can get screenshots but what good is that?
It's a waste of time.

Hmm

Hmmm I don’t know about that letting someone have access to your account and then you click a button and they’re supposed to disconnect. I know some companies are legit and honest about what they do but other companies pay record what they see and keep that camera and all that stuff open. Just saying have you ever seen your camera late just pop on for no reason at all

Not the technician console

I was expecting the technician console, but this is LogMeInRescueCustomer to allow a technician to access your iPhone.
The technician console would be more useful

Good improvements

I finally am grateful for the update to allow a reliable ability to at least let the user share their screen. This falls short of 5 stars as we don’t have the ability to take control of the users phone.

A nice leap forward. Great app!

A nice leap forward. Great app!

Great work LogMeIn

Very helpful app and the design is great!

Great Tool for Tech Support

Helped soo many people by being able to see their problem 1st hand!

The 6 digit passcode is generated by the technician

I can’t draw on the screen while seeing the iPad as shown in the demo screenshots. Other than that it works well.
iPad OS: 13.4.1
iPad 6th gen



Is LogMeIn Rescue Customer Safe? 🙏

LogMeIn Rescue Customer does not appear safe based on available data. JustUseApp Safety Score for LogMeIn Rescue Customer is 4.8/100.
This assessment is based on our NLP analysis of 3,870 user reviews. Combined with the app store average rating of 4.6/5.

Safety Analysis

60.6% of users say app is risky 🚨
60.6%

21.9% of users say app is safe 👍
21.9%

17.4% of users have some concerns ⚠️
17.4%


Is LogMeIn Rescue Customer Legit? 💯

LogMeIn Rescue Customer does not appear legitimate based on our analysis. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for LogMeIn Rescue Customer is 4.8/100 .
This conclusion is based on analysis of 3,870 user reviews.

🔏 Privacy & Data Safety

LogMeIn Rescue Customer collected the following data from you:

  • Data Not Linked to You:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics



How was your experience with LogMeIn Rescue Customer? Post a Review




Features

Technicians have the ability to chat, view system diagnostic information, push various profiles and settings including email, APN, and WiFi.

To use this application you must be receiving support from a technician who is using LogMeIn Rescue and will provide you a pin code to start the session.

The Rescue + Mobile application allows support technicians to troubleshoot a problem you are having on your device.

  Contact Support
Developer:
LogMeIn, Inc.