Rescue + Mobile Reviews

Rescue + Mobile Reviews

Published by on 2024-04-16

🏷️ About: *ONLY DOWNLOAD IF DIRECTED TO DO SO BY A SUPPORT TECHNICIAN YOU TRUST* The Rescue + Mobile application allows support technicians to troubleshoot a problem you are having on your device. To use this application you must be receiving support from a technician who is using LogMeIn Rescue and will provide you a pin code to start the session.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
55.5%

😎👌🔥 Positive experience
31.2%

🙄💅🫥 Neutral
13.3%

~ from Justuseapp.com NLP analysis of 118 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- Helped soo many people by being able to see their problem 1st hand.

- Very helpful app and the design is great.



Read 20 Customer Service Reviews 👿🤬😡😠💢😤

2.6 out of 5

Owned by evil Corp

2022-05-21

Disgusted... They got me in and then raised my fees 10x. Bait and switch I tell you. Other companies will grandfather you in while these guys bait and switch.

Scammer

2022-06-22

This is what scammers use. Use if you have money to give free to India.

Doesn’t work!

2022-07-23

Won’t connect, useless app.

I want this off my apple store account immediately

2022-08-24

A hacker is using this it isn’t on but it won’t come off my store page and I want that and other of the apps he purchased off of my account

Never could get it working. I downloaded the app after finding out I h tested positive for Covid.

2022-09-25

Much more work needs to be done for reliability. Great idea but lacks enough testing to be effective fir the purpose it was intended.

Doesn’t work

2022-10-26

Rescue is sketchy. My problem was not resolved by downloading Rescue if anything it made the process slower

Hackers used this to get into my iPhone e

2022-11-27

I am upset that I thought I was receiving help and only to find out it was hackers who logged in on my device.

Total Scam

2022-12-28

Guy tried to hack my phone and became argumentative when we questioned him and asked to speak with a supervisor and hung up. I ended the call ASAP.

No good

2023-01-29

Rescue is very bad app because I got scammed by some scammers and they stole my money and seen every information I was entering.

Hackers

2023-03-02

Hackers are using Rescue to gain access to people’s account!

Horrible

2023-03-31

Scam. I need to find their office.

Terrible!!!’

2023-05-02

This is utilized by hackers posing as apple support. DO NOT RECOMMEND

I would give a Zero if I could

2023-06-02

Rescue doesn't do anything useful. The most important thing would be to allow the tech to see the iPad Screen as the user navigates an app. You can get screenshots but what good is that?
It's a waste of time.

Hmm

2023-07-04

Hmmm I don’t know about that letting someone have access to your account and then you click a button and they’re supposed to disconnect. I know some companies are legit and honest about what they do but other companies pay record what they see and keep that camera and all that stuff open. Just saying have you ever seen your camera late just pop on for no reason at all

Not the technician console

2023-08-04

I was expecting the technician console, but this is Rescue to allow a technician to access your iPhone.
The technician console would be more useful

Good improvements

2023-09-05

I finally am grateful for the update to allow a reliable ability to at least let the user share their screen. This falls short of 5 stars as we don’t have the ability to take control of the users phone.

A nice leap forward. Great app!

2023-10-07

A nice leap forward. Great app!

Great work LogMeIn

2023-11-07

Very helpful app and the design is great!

Great Tool for Tech Support

2023-12-09

Helped soo many people by being able to see their problem 1st hand!

The 6 digit passcode is generated by the technician

2024-01-09

I can’t draw on the screen while seeing the iPad as shown in the demo screenshots. Other than that it works well.
iPad OS: 13.4.1
iPad 6th gen



Is Rescue Safe? 🤗🙏


Yes. Rescue + Mobile is quiet safe to use but use with caution. This is based on our NLP (Natural language processing) analysis of over 118 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.6/5 . Justuseapp Safety Score for Rescue Is 36.0/100.


Is Rescue Legit? 💯


Yes. Rescue + Mobile is legit, but not 100% legit to us. This conclusion was arrived at by running over 118 Rescue + Mobile User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Rescue Is 51.3/100..


Is Rescue + Mobile not working? 🚨


Rescue + Mobile works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Rescue + Mobile? Post a Review




Features

Technicians have the ability to chat, view system diagnostic information, push various profiles and settings including email, APN, and WiFi.

To use this application you must be receiving support from a technician who is using LogMeIn Rescue and will provide you a pin code to start the session.

The Rescue + Mobile application allows support technicians to troubleshoot a problem you are having on your device.

  Customer Service/Support
Developer:
LogMeIn, Inc.