MOON app not working? crashes or has problems?

MOON Status

Published by Charlie Deets on 2023-12-25

MOON is your personal lunar portal. ++ Best User Experience - Webby Awards 2017
Honoree ++ Never be caught off-guard by moon-related craziness again.

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Common dislikes about MOON app

- Some users have reported issues with notifications not working or strange app behavior

- Lacks additional features for those interested in lunar events beyond basic moon phase tracking

- No perspective/parallax feature to give the moon a more 3D look inside the app

Have a Problem with MOON - Current Moon Phase? Report Issue

Common MOON Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot MOON app on iOS and Android devices. Solve all MOON app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

MOON iPhone Issues and Solutions

MOON iOS app crashes, not working, errors
MOON iOS app network issues
MOON on iOS has black/white screen

MOON Android App Issues and Solutions

MOON has errors/crashing/not working
MOON server network connectivity issues
MOON has black screen

MOON iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever MOON app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix MOON app crashes or not working on Iphone (iOS):

Close and restart the MOON app on iPhone
Update MOON app to the Latest Version for iOS
Uninstall and reinstall MOON iPhone app
Update your iPhone to the latest iOS version

Fix MOON on iPhone unable to connect to server/internet connection issues::

To resolve MOON network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix MOON black/white screen (blank screen) on iPhone:

Follow the MOON iOS app troubleshooting guide Here →

MOON Android App Issues and Solutions

Fix MOON not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent MOON app issues:

Force Stop the MOON App
1. On android, goto "Settings" » click MOON app. » click "Force Stop".

Update MOON to the latest version on PlayStore

Clear MOON App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "MOON app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch MOON.

Fix MOON unable to contact server/ MOON internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click MOON » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got MOON » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch MOON on android.

Solve MOON black/white screens issue on Android:

Follow the MOON android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Charlie Deets, developers of MOON.

100% Contact Match

Developer: Charlie Deets

E-Mail: [email protected]

Website: Visit MOON Website

About this app

View the current this app phase or what the this app will look like on a certain date, see countdowns to this app events, receive notifications with enough time to avoid unpleasantness, and share what the this app looks like on any day with your friends. this app is the most thoughtful this app phase calendar available. Never be caught off-guard by this app-related craziness again. It becomes increasingly useful the more you use it. Enjoy. * Share what the this app looks like on any date to Facebook, Twitter, iMessage etc.