The Moon app not working? crashes or has problems?

The Moon Status

Last Updated on 2024-10-13 by Vitalii Gryniuk

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1 User reports:
App has problems

User reports 1

⚠️ Most reported problems ⚠️

Not working

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problems reported in the last 24 hours

24 hour clock ⏰

Summary of The Moon Problems 😠👌🔥

- Icon is not dynamic and does not reflect the current date and moon phase

- Does not have a feature to howl to remind users of the impending full moon like another app called Moonphase

- Red bar under the current day and red lettering for new and full moon are difficult to see and need a brighter marking

Have a Problem with The Moon: Calendar Moon Phases? Report Issue

Common The Moon Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot The Moon app on iOS and Android devices. Solve all The Moon app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

The Moon iPhone Issues and Solutions

The Moon iOS app crashes, not working, errors
The Moon iOS app network issues
The Moon on iOS has black/white screen

The Moon Android App Issues and Solutions

The Moon has errors/crashing/not working
The Moon server network connectivity issues
The Moon has black screen

The Moon iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever The Moon app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix The Moon app crashes or not working on Iphone (iOS):

Close and restart the The Moon app on iPhone
Update The Moon app to the Latest Version for iOS
Uninstall and reinstall The Moon iPhone app
Update your iPhone to the latest iOS version

Fix The Moon on iPhone unable to connect to server/internet connection issues::

To resolve The Moon network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix The Moon black/white screen (blank screen) on iPhone:

Follow the The Moon iOS app troubleshooting guide Here →

The Moon Android App Issues and Solutions

Fix The Moon not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent The Moon app issues:

Force Stop the The Moon App
1. On android, goto "Settings" » click The Moon app. » click "Force Stop".

Update The Moon to the latest version on PlayStore

Clear The Moon App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "The Moon app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch The Moon.

Fix The Moon unable to contact server/ The Moon internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click The Moon » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got The Moon » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch The Moon on android.

Solve The Moon black/white screens issue on Android:

Follow the The Moon android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Vitalii Gryniuk, developers of The Moon.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Moon Phase Calendar Website

Privacy Policy: https://www.probadosoft.com/android/moonphasecalendar/#policy

Developer: probadoSoft

About this app

Moon Phases Calendar - universal lunar calendar for any Locations from 0001 to 2100 years. Your subscription will renew automatically each year and payment will be charged to your iTunes Account within 24-hours prior to the end of the current period. Lunar calendar is one of the oldest calendars in modern society. This is different than a solar based calendar, where the length is arbitrarily fixed. A lunar month can only be 29 or 30 days long. You can turn off auto-renewal by going to your Account Settings after purchase.