DataSentinel Status

Last Updated on 2024-10-02 by A and A CZ s.r.o

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Common DataSentinel Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot DataSentinel app on iOS and Android devices. Solve all DataSentinel app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

DataSentinel iPhone Issues and Solutions

DataSentinel iOS app crashes, not working, errors
DataSentinel iOS app network issues
DataSentinel on iOS has black/white screen

DataSentinel Android App Issues and Solutions

DataSentinel has errors/crashing/not working
DataSentinel server network connectivity issues
DataSentinel has black screen

DataSentinel iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever DataSentinel app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix DataSentinel app crashes or not working on Iphone (iOS):

Close and restart the DataSentinel app on iPhone
Update DataSentinel app to the Latest Version for iOS
Uninstall and reinstall DataSentinel iPhone app
Update your iPhone to the latest iOS version

Fix DataSentinel on iPhone unable to connect to server/internet connection issues::

To resolve DataSentinel network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix DataSentinel black/white screen (blank screen) on iPhone:

Follow the DataSentinel iOS app troubleshooting guide Here →

DataSentinel Android App Issues and Solutions

Fix DataSentinel not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent DataSentinel app issues:

Force Stop the DataSentinel App
1. On android, goto "Settings" » click DataSentinel app. » click "Force Stop".

Update DataSentinel to the latest version on PlayStore

Clear DataSentinel App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "DataSentinel app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch DataSentinel.

Fix DataSentinel unable to contact server/ DataSentinel internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click DataSentinel » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got DataSentinel » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch DataSentinel on android.

Solve DataSentinel black/white screens issue on Android:

Follow the DataSentinel android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at A and A CZ s.r.o, developers of DataSentinel.

Verified email

Contact e-Mail: support@datasentinelapp.com

About this app

Upgrade to our premium subscription to manage passwords for multiple accounts effortlessly. - Photo Vault: Securely store your precious memories in our encrypted photo vault. Access one free server, and upgrade to our premium subscription for unlimited access to multiple high-speed servers worldwide. - Password Manager: Keep your accounts safe with our robust password manager. this app is the all-in-one app designed to safeguard your online presence, manage your passwords, and securely store your photos. - VPN Protection: Enjoy anonymous and secure browsing with our VPN service. Manage your subscriptions and auto-renewal settings by going to your Account Settings after purchase. Need help? Store and manage passwords for one account for free. Payments will be charged to your iTunes account at confirmation of purchase. All subscriptions are managed through your iTunes account. Subscriptions automatically renew unless auto-renew is turned off at least 24 hours before the end of the current period. This feature is available exclusively with our premium subscription. Contact us at: support@datasentinelapp.