ATH Móvil is an ATH® Network application that allows you to:
− Transfer
money instantly to more than 1 million persons using only their phone
number.
− Transfer money between your registered cards, even if they are from
multiple financial institutions.
Are you having issues? Select the issue you are having below and provide feedback to ATH Móvil.
By Jorge ortiz 17 hours ago
When i open my ath movil say balance balance not
By Hector 1 month ago
It keeps saying connect through wifi or data, which I have done multiple times regardless of have a connection.
By Jeffline Bellot 7 months ago
Ath MÓVIL isn’t sending me a verification number to my cell phone. What do I do from there
By Chayanne 7 months ago
App is not pushing the message verification code
By Lian 8 months ago
When using the app the activity will not load. WHY? How can I resolve this problem?
By Francisco Suárez 8 months ago
I cannot access the activity of my account. Is keeps loading and loading and nothing happens.
By Maria Merced 8 months ago
Cannot see my activities
By Gavally Calderon 8 months ago
Trouble seeing Activity page. Its been more than a month that I hvent see activity page. Therefore to look for payment send or received I have to go to my email.
By Stella Houellemont 8 months ago
la actividad en el historial de pagos no quiere funcionar. Entro y se queda loading y despues me saca de la aplicacion.
By Ernesto Carrasquillo 8 months ago
Cannot see the activity of my ath it keep on loading until… session expired
By Jose A Alers Jimenez 8 months ago
Activity not working
By Adrián B. Muñiz Sarriera 8 months ago
Activity on ath movil does not load. It has been some time with the problem.
By Jose Colon 8 months ago
cant see previous or actual activity on ath movil.
By Jasmine 8 months ago
Can’t access history. Keeps loading and app crashes shut down.
By Isabel Gimenez 8 months ago
History not loading. Been having the problem for more than a week.
By Sylvia Loven 8 months ago
Transfer activity not working. Stays blank and features don't work.
By Luis 8 months ago
I cannot view the activity of the account.
By Gladys Ducoudray 8 months ago
Hustory crashes States that i have spent my daily limit and i have uninstalled it twice snd dtill has same problems
By Geisha Ramos 8 months ago
Activity not loading. Not able to see my transaction history
By Nelson Hernandez 9 months ago
I have to update my card. But it continuously states that I am not connected to the Internet when I clearly am.
By Jan López 9 months ago
I need to access my history but when I try, the app get stuck on loading and after a while it crash. I have an iPhone XR updated and tried uninstalling and installing the app again but the problem continue.
By Christian Coletti 9 months ago
No puedo accesar el historial de pagos por el app en android. Se queda la pantalla "loading". La información de las transacciones son necesarias para lograr la reconciliación de la cuenta.
By Jeanne Lavergne 10 months ago
My ATH Movil app says "ATH Movil app does not support Jailbroken phones". My Iphone was purchased on an ATT store and all apps were acquired from the App Store.
By Judy 11 months ago
I'm trying to add another credit card. It will not accept the $2 it tells me to add that should go through my account, although it did go through the account initially but still got the error message. Now, it kicks me off after too many tries. What's next?
By Joyce Rotger 1 year ago
Las transacciones no se ven ( no estan siendo listadas. Ya he apagado la aplicación y me he salido y vuelto a entrar. He verificado con otras personas y le pasa lo mismo.
By D Donovan 1 year ago
Can I receive the login code by email instead of SMS?
By Roy Morales 1 year ago
I recently got a new debit card, and i tried to update it on my math Movil app but when i tried to update the card, or add a new one, i kept getting a message saying i had no internet connection or that i had no data to do the change, even tho i had both, or i had one or the other to see which one would work, but nothing, i restarted my phone and even reinstalled the app, any fixes?
By Cynthia Quiles 1 year ago
Good evening! I don't have that email or phone number anymore. It's blocked. I'm trying to access my ATHmovil and it's not letting me unless I put a code sent to the email that I can't access anymore. How can I fix this problem? thank you and have a wonderful 2023! Cynthia Quiles
By Lennox M Lewis 1 year ago
Message - no Internet make sure your cellular data is turned on or you're connected and signed in to a WiFi network, have tried with two different android phones plus my laptop same result , also had all the information removed by the bank same problem occurs
By Esau Jadniel 1 year ago
I can log in to my account just fine but I cannot add my card. Whenever I try to add my card, it just tells me that I have no internet connection and kicks me out of the menu where I should add my card info. I've tried rebooting my phone, restarting the app, uninstalling and reinstalling, logging out and logging in, and nothing seems to make any difference. Reviews on the play store say that many other users are having this exact same problem
By GILBERTO SANTIAGO 1 year ago
I AM TRYING MAKE A PASSWORD AND IT DONT LET ME
By Ruth Garcia 1 year ago
ATH doesn’t let me log in ask me to contact my financial institutions I done know why u can’t get in
By Yolanda Candelario 1 year ago
I cannot open the application on my Galaxy/Android...sometimes it opens after 15 or more tries...
By Militza 1 year ago
It gave the error Daily Limit Exceeded but I haven't performed a previous transaction.
By Laura 1 year ago
This app is incredibly frustrating be ause of its two step verification. What kind of people dont think of putting a “i didnt get code” button you have to be incredibly stupid to have not thought of that, this dumb app has been saying i need to put a verification code im supposed to be seeing through my messages that im not getting, and i cant do anything else no other options so what the f am i supposed to do to acces my damn money. because clearly i cannot count on this app
By Erik Hernandez 1 year ago
Is keeps Saying authentication error but still sents me a email saying someone logged in my account
By Deahawn Pickering 1 year ago
My ATh Movil is saying it’s not active. What does that mean?
By Lennox M Lewis 2 years ago
Make sure your cellular data is turned on or you're connected and signed in to a WiFi network, have tried with two different android phones plus my laptop same result , also had all the information removed by the bank same problem occurs
- Issues with logging in
- Questions not programmed
- Account blocked after several attempts
- Unable to accept payments under business ath movil
- No customer support
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Complete guide to troubleshoot ATH Móvil app on iOS and Android devices. Solve all ATH Móvil app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at EVERTEC, developers of ATH Móvil.
100% Contact Match
Developer: EVERTEC Group, LLC
E-Mail: [email protected]
Website: Visit ATH Móvil Website
68.97% Contact Match
Developer: EVERTEC Group, LLC
E-Mail: [email protected]
Website: Visit EVERTEC Group, LLC Website
− Transfer money instantly to more than 1 million persons using only their phone number. − Transfer money between your registered cards, even if they are from multiple financial institutions. − Make payments at any time, from anywhere, in real time and securely. − Be a client of a bank or credit union affiliated to the ATH® network that offers the ATH Móvil service.