Seis Status

Last Updated on 2024-08-06 by Seis Inc.

I have a problem with Seis

Are you having issues? Select the issue you are having below and provide feedback to Seis.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Summary of Seis Problems 😠👌🔥

- The app seems to have limited functionality outside of Mexico, which may be a disadvantage for users from other countries.

- There are reports of account closures without notice, which can be frustrating for users.

- Some users have reported a lack of clarity in the app's instructions or requirements, which can lead to errors or difficulties in using the app.

Have a Problem with Seis: banca móvil en español? Report Issue

Common Seis Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Seis app on iOS and Android devices. Solve all Seis app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Seis iPhone Issues and Solutions

Seis iOS app crashes, not working, errors
Seis iOS app network issues
Seis on iOS has black/white screen

Seis Android App Issues and Solutions

Seis has errors/crashing/not working
Seis server network connectivity issues
Seis has black screen

Seis iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Seis app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Seis app crashes or not working on Iphone (iOS):

Close and restart the Seis app on iPhone
Update Seis app to the Latest Version for iOS
Uninstall and reinstall Seis iPhone app
Update your iPhone to the latest iOS version

Fix Seis on iPhone unable to connect to server/internet connection issues::

To resolve Seis network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Seis black/white screen (blank screen) on iPhone:

Follow the Seis iOS app troubleshooting guide Here →

Seis Android App Issues and Solutions

Fix Seis not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Seis app issues:

Force Stop the Seis App
1. On android, goto "Settings" » click Seis app. » click "Force Stop".

Update Seis to the latest version on PlayStore

Clear Seis App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Seis app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Seis.

Fix Seis unable to contact server/ Seis internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Seis » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Seis » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Seis on android.

Solve Seis black/white screens issue on Android:

Follow the Seis android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Seis Inc., developers of Seis.

About this app

Talk to your executive live! - Call our customer service team if you have any questions. 100% of our executives and customer service agents are native Spanish speakers. El 100% de nuestros ejecutivos y agentes de atención al cliente son hispanohablantes nativos. - Talk to our team by phone call. - Habla con nuestro equipo por llamada. ¡Habla con tu ejecutivo en vivo! - Llama a nuestro equipo de atención al cliente si tienes alguna pregunta.