Go PEMCO Reviews

As a couple of others have mentioned here my Pemcodometer score plummeted overnight for no reason. On August 29 my score was 99 and the next morning (no intervening trips) it was 84. My phone distraction score was a perfect 100 and it dropped that night to 78 and is now 66 despite the fact that I have not once used my phone in the car while driving during this whole period. In fact, I have not taken it out of my pocket once. So far, Pemco’s customer service has done nothing except come up with reasons my phone is showing activity. They vaguely claim that taps are being detected, however all my trips (300+) have perfect, 5 star, phone distraction scores and customer service will not/can not address my question about why the score dropped overnight and is continuing to drop despite perfect drives. In addition to all this the “hard braking” scoring has obviously changed although they deny it. I have very few hard braking dings, but after August 29 they are impacting the overall trip score much more. I believe I’m also seeing more false negatives and am keeping my dashcam footage as proof. For the 45 days prior to August 29 I was happy with the program, but now I am quite disappointed and unhappy that Pemco is not taking the initiative to find out what’s going on.

There is a feature that tracks your driving and scores you, and if your score is high enough after 91 days you may be eligible for a discount on your insurance. However, the feature is terrible at tracking and does not work well at all. In order to actually get a good score, you have to drive like you’re 100 years old and like it’s your first time behind the wheel. Ever since it has been tracking me, I’ve had to deal with many angry drivers because I couldn’t keep up with the flow of traffic since GoPEMCO would classify it as speeding. Almost every turn I make is also classified as hard turning, even though in reality it’s a normal turn. GoPEMCO also does not have a solution for that and simply just tells you to take another route to avoid being marked for hard turning, however there’s no other route I can possibly even take. This tracking feature is just absolutely terrible.

I had a high 90’s score for almost the entire driving monitoring after driving like a 92 year old grandma. After the newest “update” my score goes from 99 to 81 overnight. Now continues to go down despite “perfect drives” in the final week of monitoring. Sometimes it goes down even when I’m not driving. This is a total scam.

I was excited to see this update would fix GoPEMCO constantly telling me to update my ID Card in Apple Wallet, however it’s still broken and GoPEMCO is telling me to update my Apple Wallet, again!

Ever since the new update, I have been unable to open the driving portion in GoPEMCO to monitor my driving over the 90 day period. Please fix, this is very annoying. Thank you

We have multiple drivers and vehicles and the PEMCO App makes sharing our information dry convenient!

Everything I use is perfectly Apple-device compatible, easy to understand and navigate and, fast.

I can suggest many other companies who need to learn customer service from PEMCO.

The other day I called with a question and the lady said I’d been a customer for 50 (FIFTY!) years.

I’m still a happy camper!

Really nice design, don’t find it hard to use at all

GoPEMCO is very easy to use. Very user-friendly. Payments are all done through GoPEMCO .🌼

GoPEMCO is very easy to navigate and very easy to find what you need at all times!

The PEMCO app is the most user friendly app! I appreciate being able to quickly access any docs I need.

GoPEMCO is straightforward and easy to use, does what it says on the tin. Options to customize the virtual card before sending it to Apple Wallet is a nice touch.

I’ve always liked PEMCO because they are not like your average huge corporate insurance company. But I was surprised to to find that they also had a better app than the average huge corporate insurance company.

I read some of the negative reviews posted here and they seem to mostly be written by a few loud disgruntled customers. I think most people, like me, are very happy with PEMCO and with their app.

GoPEMCO makes it simple to get in, do whatever I need to do, and move on with my life. Just what an insurance app should do, in my opinion. I’m glad they added the ability to put my ID card into Apple Wallet. I even sent my kids copies to put in their Apple Wallets.

I also like how easy it is to make changes to my insurance. I got a new car and used GoPEMCO to get the insurance all changed over. It was a snap.

I used their feature that tracks your driving habits for 90 days. I also found that to work very well. It did notice when I was speeding, but it seems like it never dinged me unless I was going at least 10 mph over the limit. Now I’m getting a discount because of it.

I also use GoPEMCO to pay my insurance bill. I hope they add a feature to allow me to pay with Apple Pay. Also, PEMCO, if you are listening, a reminder when my payment is coming up due would be nice. 🙂

Great app, keep the enhancements coming!

Just wish I could make a split payment on GoPEMCO instead of having to call every month.

How much easier can it be! Everything in one place, makes my organization look and feel stellar! I love it!

GoPEMCO is so helpful for managing our home and auto insurance. It has been super convenient in times of immediate need for auto info and for changing or updating our plans.

Has anyone else noticed that PEMCO has been adding a lot of nice useful stuff to GoPEMCO lately? I have.

You can send them feedback or ideas through GoPEMCO and they actually listen.

Keep it up PEMCO, this is one of the reasons I keep my insurance with you guys. 👍

We just joined Pemco Insurance with auto and home insurance. Chris E. our rep was very prompt and courteous and repeated numbers back for accuracy.
When I received my email I created my account login. I opened GoPEMCO and took a look around. Great that I can download the insurance card and proof of insurance.
Why did we wait so long to switch companies?!? Thanks to Chris and looking forward to a long journey ahead with Pemco.

I e been using Go PEMCO app for a while and it’s getting better and better. One thing I love about GoPEMCO is how simple it is to access my policy information. I can view my coverage, deductibles, and make payments right from my phone. Plus, the interface is intuitive and fun to use. Filing claims seems like a breeze with GoPEMCO (I haven’t really filed a claim but fondled around it). You can easily snap pics of the damage and upload them, and GoPEMCO gives you updates on the progress of the claim. It's so convenient!!! All in all, if you're looking for a hassle-free way to manage your insurance, you gotta check out Go PEMCO. It's made my life so much easier, and I'm sure it'll do the same for you.

GoPEMCO is classy, to the point, easy to navigate, great map info. Great layout of pertinent information. Thanks