ActivID Token Reviews

ActivID Token Reviews

Published by on 2021-04-19

🏷️ About: HID Global’s ActivID® Token provides proven, strong authentication for remote employees accessing corporate IT systems and consumers logging on to online services, without the need to distribute hardware tokens. The ActivID® Token is part of a broad portfolio of hardware and software based One Time Password tokens from HID Global.


   


Overall Customer Experience 😎


🤬 Negative experience
100.0%

😎 Positive experience
0.0%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 13 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

• It used to work okay, though a bit buggy with occasional crashes.

• Allow login using touch id or face id instead of typing a pin like an animal

• When showing the auth code it should separated with whitespaces for easier reading.

• Increase workflow efficiency: The PIN text input box should be given focus to eliminate the need for the user to tap the box before he/she can enter a pin.

• Add support for Touch ID.



Read 8 Customer Service Reviews 😠💢

2.3 out of 5
What do I do now.

I would like to use ActivIDToken, but I can’t find a straight forward answer as to what I need to do to make it work. Useless.

Improve User Interaction

Increase workflow efficiency: The PIN text input box should be given focus to eliminate the need for the user to tap the box before he/she can enter a pin.

Improvement: Add support for Touch ID.

Simple to use but minimal thought to UX

I use ActivIDToken daily, many, many times a day. It does the minimum required so it does work but some changes I’d like to see...

1 - I often need to get two codes but I have to wait 30 seconds and when I tap “Get new security code” a pop-up dialog says please wait n seconds and counts down to zero. I have to tap OK to dismiss that, wait for the timer to reach 30 seconds and the request a new code again. Why? When the minimum time has passed it should just go back to the screen asking for my PIN again. Better yet? Remember my PIN while ActivIDToken is in use and just automatically create a new code when it can. That results in one tap doing what I need instead of tap, tap, wait, tap, enter PIN, tap.

2 - work with my Apple Watch

3 - It creates 8-digit codes which I type on another device. Put a bit of space between the 4th and 5th digits of the token or a dash or something to break it up visually to make it easier to copy. Just copy the digit parts to the clipboard the way it does now. If you add a dash, perhaps add a line of small text: If entering this on another device, enter only the digits

Not a great app.

After 24 months, not a single update. What a shame.

(1) Lacks native iPhone X resolution,
(2) Landscape is STILL broken,
(3) The screen does not blur when pushing it into the background. Talk about a major DLP concern,
(4) It lacks Bundle Settings, so there’s no way for a user to know what version they are running.
(5) can’t generate a new code from the buttons but you can from the other functions. What dumb logic and lack of proper QA test cases.

And best of all... they don’t care as they have never responded to my app reviews nor have they even considered fixing this really awful app.

Apple should immediately remove it!

This is a great example of how to build an awful app and how not to respond back to users of your app.

OK app

Just a static app.

Need to use push notification rather we manually use number. Reduce code generation to 30 sec

Usually works. Broken with iOS 7.0.6

It used to work okay, though a bit buggy with occasional crashes. It currently isn’t working at all with 7.0.6, so it would be great to have a quick update.

It works but not nicely

I wish there would be two additional updates to ActivIDToken:
1. allow login using touch id or face id instead of typing a pin like an animal
2. when showing the auth code it should separated with whitespaces for easier reading.

Harder to use in iOS 9

The cursor is not in the pin box by default. It requires tapping the pin box before entering the pin. Before iOS 9 there was a done button in the bottom left corner which made it much easier to use. Please add these features back.



Is ActivID Token Safe? 🙏

No. ActivID Token does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 13 User Reviews sourced from the Appstore and the appstore cumulative rating of 2.3/5 . Justuseapp Safety Score for ActivID Token Is 0.0/100.


Is ActivID Token Legit? 💯

No. ActivID Token does not seem legit based on our analysis. This conclusion was arrived at by running over 13 ActivID Token User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for ActivID Token Is 0/100..


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Features

HID Global’s ActivID® Token provides proven, strong authentication for remote employees accessing corporate IT systems and consumers logging on to online services, without the need to distribute hardware tokens.

The ActivID® Token is part of a broad portfolio of hardware and software based One Time Password tokens from HID Global.

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Developer:
HID Global